Training Officer

Grand Hyatt; Provinsi Bali; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

An established industry player in hospitality is seeking a Training Officer to enhance the Learning and Development function within the hotel. In this dynamic role, you will assist in implementing the organization's People Philosophy while ensuring a positive experience for colleagues and guests alike. With a focus on strong interpersonal and organizational skills, you will thrive in a fast-paced environment, supporting the Learning & Development Manager and HR leaders. If you are passionate about fostering growth and development in a vibrant setting, this opportunity is perfect for you.

Qualifications

• Minimum 1-year experience as Training Officer in a 5-star hotel.
• Strong focus on building positive colleague relationships.

Responsibilities

• Assist in the efficient running of the Learning function and HR Division.
• Support the implementation of Hyatt's People Philosophy.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Service Skills

Passion for Learning and Development

Education

Degree or Diploma in Hospitality/Tourism Management

Degree in Human Resources or Related Field

Tools

MS Office

Learning Management System (LMS)

Excel

PowerPoint

Teams

Zoom

Job description

Organization - Grand Hyatt Bali

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Training Officer is responsible to assist in the smooth and efficient running of the Learning function and Human Resources Division, assisting the Learning & Development Manager including Human Resources leaders with the implementation of Hyatt's People Philosophy throughout the hotel.

Qualifications

• Ideally with degree or diploma in Hospitality/Tourism management, Human Resources or a related field.
• Excellent interpersonal skills and ability to build colleague relationships at all levels, with strong focus in driving positive colleague experience.
• Minimum of 1-year previous experience as Training Officer at 5 (five) star International Hotel Chain.
• Excellent organizational skills and ability to work in a fast-paced environment, agile with change.
• Strong communication (both oral and written) and excellent customer service skills.
• Be familiar with Databases, online people platforms or Managing an internal system.
• Be able to collate, run reports and provide data, either through the Learning hub (LMS)/excel reporting.
• Passion for learning and Development.
• Be ambitious to learn with a curiosity for development.
• Excellent computer skills – MS Office, Word, Excel, PowerPoint, e-mail, Internet, and Outlook, Teams and Zoom.