Training Officer

The British American Tobacco Group; Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 100.000.000 - 150.000.000; Full time

Job summary

An international company in Malang is seeking a Training Officer to deliver engaging training sessions for operations teams and design effective training materials. The ideal candidate holds a Bachelor's degree in a relevant field and has a minimum of 2 years of experience in training delivery. This role offers a competitive performance bonus and various health benefits, supporting your career development within a diverse workplace.

Benefits

Annual performance bonus

Diverse health plans

Flexible holiday plan

Qualifications

• Minimum 2 years’ experience in training delivery and facilitation.
• Proven experience with training design methodologies.
• Ability to measure training effectiveness.

Responsibilities

• Deliver training sessions for operations teams.
• Facilitate onboarding programs for new employees.
• Collaborate on training material design.

Skills

Training delivery skills

Instructional design

Project management

Communication skills

Stakeholder management

Digital learning tools

Education

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Mechanical Engineering

Bachelor’s degree in Electrical Engineering

Tools

PowerApps

Power BI

MS Office

Job description

Overview

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

BAT Indonesia has an exciting opportunity for a Training Officer in Malang

Responsibilities

• Deliver engaging and effective training sessions for operations teams, covering production, quality, engineering, warehouse, and logistics.
• Facilitate onboarding programs for new operational employees, refresher sessions, and compliance training to ensure operational excellence and audit readiness.
• Collaborate with SMEs to design, localize, and update training materials (SOPs, job aids, e-learning, simulations).
• Conduct Training Needs Analysis (TNA), develop structured learning paths, and coach line trainers to strengthen peer-to-peer learning.
• Support certification programs (e.g., skill matrix validation, competency checks, technical assessments).
• Track training completion and effectiveness using KPIs, post-training follow-ups, and on-the-floor evaluations.
• Ensure training records are audit-ready and aligned with company policies.
• Lead or participate in cross-functional projects on process improvement, digital learning, and capability development.

What we’re looking for

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, or related major.
• Minimum 2 years’ experience in training delivery, facilitation, and instructional design, preferably in FMCG, manufacturing, or similar industries.
• Strong knowledge of training design methodologies (blended learning, micro learning, simulations, e-learning).
• Proven experience conducting Training Needs Analysis (TNA) and implementing learning interventions.
• Ability to measure training effectiveness and link outcomes to operational KPIs.
• Excellent communication, facilitation, and stakeholder management skills with the ability to influence across all levels.
• Strong organizational and project management skills; experience with digital learning tools is a plus.
• Proficiency in PowerApps, Power BI, and MS Office to track training completion, skill compliance, and generate insights for management.

What we offer you

• We offer a market leading annual performance bonus (subject to eligibility).
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
• Your journey with us isn’t limited by boundaries; it’s propelled by your aspirations. Join us at BAT and become part of an environment that thrives on internal advancement, where your career progression isn’t just a statement – it’s a reality we’re eager to build together.
• You’ll have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes.

Why join BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. Collaboration, inclusion and partnership underpin everything we do here at BAT. We are committed to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We recognise that embracing talent from all backgrounds strengthens us and better prepares us to meet our business goals. We support professionals restarting their careers through The Global Returners program. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award-winning employee experience. If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are committed to supporting you by making appropriate arrangements to demonstrate your full potential.