Teller KC Juanda

Krom; Kota Bandung; On-site; IDR 44,640,000 - 55,800,000; Full time

Job summary

Krom in Bandung is seeking a bank teller to manage cash transactions and support customers with deposits, withdrawals, transfers, and bill payments. You will safeguard cash and ensure accurate processing in daily operations.

The ideal candidate possesses strong attention to detail, good communication, and knowledge of digital banking products, with a friendly approach to build positive customer experiences.

Qualifications

• Knowledge of cash handling and payment systems.
• Strong understanding of banking products and services, especially digital banking.
• Excellent attention to detail and data accuracy.
• Ability to verify transactions and handle cash responsibly.
• Strong communication skills with customers.

Responsibilities

• Manage cash and non-cash transactions such as deposits, withdrawals, transfers, and bill payments.
• Provide solutions to customer needs with a friendly and communicative attitude, while creating a positive customer experience.
• Receive deposits, withdrawals, book transfers, clearing, collection, and transfers.
• Verify authenticity of transaction documents within authority limits or with approval.
• Carry out cash deposits/withdrawals to other banks and Bank Indonesia on scheduled days.
• Check, record, and report foreign exchange sales/purchases and inventory.
• Perform signature verification on checks/giro slips via clearing or book transfer.
• Prepare internal and external reports related to cash.

Skills

Cash handling

Customer service

Attention to detail

Transaction verification

Communication

Digital banking knowledge

Job description

Job Purpose

To handle all customer transaction requests, both cash and non-cash, and to be responsible for the cash held in the teller’s cash box.

Key Responsibilities:

• Manage cash and non-cash transactions such as deposits, withdrawals, transfers, and bill payments.
• Provide solutions to customer needs with a friendly and communicative attitude, while creating a positive customer experience.
• Receive deposits (daily foreign exchange or safekeeping), withdrawals (cash and non-cash), book transfers, clearing, collection, and transfers.
• Verify the authenticity of transaction documents within authority limits or after receiving approval from authorized personnel.
• Carry out cash deposits/withdrawals to other banks and to Bank Indonesia on scheduled days.
• Check, record, and report foreign exchange sales/purchases and inventory.
• Perform signature verification (as checker) on checks/giro slips via clearing or book transfer.
• Prepare internal and external reports related to cash.

Job Requirements:

• Knowledge of cash handling and payment systems
• Solid understanding of banking products and services, especially digital banking (e.g., savings accounts, time deposits, etc.)
• Strong customer data analysis skills and high attention to detail
• Ability to accurately verify and process transactions and handle cash responsibly
• Excellent communication skills with customers
• Ability to identify the authenticity of cash and check/giro instruments