Telemarketing Supervisor

Talent Insider; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading HR consultancy in North Jakarta is seeking an experienced telemarketer. The role involves contacting prospective customers, organizing events, and negotiating prices, requiring excellent communication and negotiation skills, as well as 5+ years of telemarketing experience. You will work from the office five days a week and contribute to a fast-paced environment aiming for client satisfaction.

Qualifications

• Minimum 5 years of experience as telemarketing.
• Highly motivated and detail-oriented individual.
• Comfortable working in a fast-paced, target-oriented environment.

Responsibilities

• Contact prospective customers by telephone, face-to-face, chat, and email.
• Identify prospects that fit the target and organize events for client engagement.
• Negotiate prices with interested clients.

Skills

Excellent communication skills

Presentation skills

Negotiation skills

Attention to detail

Customer service skills

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand. Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

• Contact Prospective Customers By Telephone, Face To Face Meeting, Chat And Email Marketing
• Identify Prospects That Fit The Target And Organize Events That Help You Grow Your Client Engagement
• Use Products Knowledge To Showcase The Solutions That Our Company Can Offer To Prospects Via Products Presentation
• Negotiate Price With Clients Who Are Interested In Making Orders
• Maintain Contact With Existing Clients To Make Sure They Are Satisfied
• Creating Effective Sales Strategy, Implementing And Monitoring The Performance Of The Strategy
• Addressing & Solving Issues And Proposing Framework To Prevent Recurring Issues
• Preparing & Presenting Reports And Analysis On Sales Performance
• Monitor And Maintain Ethics Of Telesales Sales Activities And Customer Handling To Avoid Any Misselling.

Job Requirements:

• Min 5 years experience as telemarketing
• Excellent communication, presentation and negotiation skills
• Highly motivated and detail-oriented individual
• Proficiency in Microsoft Office (especially Excel, Words & PowerPoint)
• Ability to offer excellent customer service
• Possess high integrity
• Comfortable working in fast-paced and target-oriented environment
• Willing to work from office 5 days a week in Kelapa Gading, North Jakarta Area