Telemarketing Supervisor

Talent Insider; Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

Sebuah perusahaan konsultan SDM yang sedang berkembang mencari individu yang berpengalaman dan termotivasi untuk bergabung sebagai Telemarketer. Dalam peran ini, Anda akan bertanggung jawab untuk menghubungi pelanggan prospektif, mengorganisir acara untuk meningkatkan keterlibatan klien, dan menyusun strategi penjualan yang efektif. Anda akan berinteraksi dengan berbagai klien, mempresentasikan solusi yang ditawarkan perusahaan, dan memastikan kepuasan pelanggan yang ada. Jika Anda memiliki keterampilan komunikasi yang luar biasa dan mampu bekerja dalam lingkungan yang cepat dan berorientasi target, kesempatan ini sangat cocok untuk Anda.

Qualifications

• Min 5 tahun pengalaman di bidang telemarketing.
• Keterampilan komunikasi, presentasi, dan negosiasi yang sangat baik.

Responsibilities

• Menghubungi pelanggan prospektif melalui telepon, pertemuan tatap muka, dan email.
• Menyusun strategi penjualan yang efektif dan memantau kinerjanya.

Skills

Komunikasi

Negosiasi

Presentasi

Layanan Pelanggan

Detail-oriented

Motivasi Tinggi

Tools

Microsoft Office

Job description

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

• Contact Prospective Customers By Telephone, Face To Face Meeting, Chat And Email Marketing
• Identify Prospects That Fit The Target And Organize Events That Help You Grow Your Client Engagement
• Use Products Knowledge To Showcase The Solutions That Our Company Can Offer To Prospects Via Products Presentation
• Negotiate Price With Clients Who Are Interested In Making Orders
• Maintain Contact With Existing Clients To Make Sure They Are Satisfied
• Creating Effective Sales Strategy, Implementing And Monitoring The Performance Of The Strategy
• Addressing & Solving Issues And Proposing Framework To Prevent Recurring Issues
• Preparing & Presenting Reports And Analysis On Sales Performance
• Monitor And Maintain Ethics Of Telesales Sales Activities And Customer Handling To Avoid Any Misselling.

Job Requirements:

• Min 5 years experience as telemarketing
• Excellent communication, presentation and negotiation skills
• Highly motivated and detail-oriented individual
• Proficiency in Microsoft Office (especially Excel, Words & PowerPoint)
• Ability to offer excellent customer service
• Possess high integrity
• Comfortable working in fast-paced and target-oriented environment
• Willing to work from office 5 days a week in Kelapa Gading, North Jakarta Area