TECHNICIAN CIREBON TRS SBU

JAPFA; Cirebon; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

JAPFA is an agribusiness company engaged in animal feed production, poultry breeding, commercial farming and related sectors. This role provides basic technical support to customers and sales teams for assigned products, assisting with application guidance and troubleshooting.

You will coordinate with sales, QA, and technical teams to resolve issues, record feedback, and ensure adherence to SOPs and safety standards.

Responsibilities

• Provide basic technical support to customers and sales teams for assigned products.
• Assist in product application guidance, usage instructions, and basic troubleshooting.
• Support sales activities through product demonstrations and technical explanations.
• Record customer issues, feedback, and technical inquiries accurately.
• Coordinate with sales, QA, and technical teams for issue resolution.
• Follow technical SOPs, safety standards, and reporting procedures.

Job description

Provide basic technical support to customers and sales teams for assigned products.

Assist in product application guidance, usage instructions, and basic troubleshooting.

Support sales activities through product demonstrations and technical explanations.

Record customer issues, feedback, and technical inquiries accurately.

Coordinate with sales, QA, and technical teams for issue resolution.

Follow technical SOPs, safety standards, and reporting procedures.

JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. We believe our people are the key to staying ahead, and we continuously seek talented individuals to grow with us and contribute to our mission.

Visit our official webpage:
https://www.japfa.com/
https://www.japfacomfeed.co.id/