Technical Support & DevOps - ID

1. Conduct technical analysis and resolve overseas customer complaints to achieve a closed-loop solution.

2. Ensure the daily stability and security of overseas operations, promptly respond to alerts, and coordinate with domestic technical teams to resolve issues and close the loop.

3. Participate in the construction of overseas operation and maintenance technology platforms based on the technical planning of the domestic team.

Job Requirements:

1. Bachelor's degree or higher, proficient in one of the development languages such as Java or Python, with basic problem analysis skills and the ability to develop fundamental technical tools and platforms.
2. Proficient in technical tools such as Linux, Shell, Kubernetes, TCP/HTTP, etc., with the capability to perform daily operations including production environment upgrades, maintenance, performance optimization, and troubleshooting.
3. Familiar with common storage middleware like MySQL, Redis, and MongoDB, possessing basic data query and analysis skills.
4. Understanding of application operation and maintenance technologies and systems, with a grasp of operational concepts such as SRE/DevOps and cloud-native, and some capability in system construction.
5. Experience in research and development within the mobile application industry.
6. Proactive, responsible, with strong communication and coordination skills, and a good team spirit.