Technical Field Specialist: Electrical-Mechanical Service

Trakindo; Satui Barat; On-site; IDR 18,000,000 - 30,000,000; Full time

Job summary

Trakindo in Satui is seeking qualified technicians. The role requires SMK in Electrical or Heavy Equipment or Mechanical/Technical fields, with a GPA minimum and at least 2 years of related experience. You will handle service documentation, safety practices, and adherence to manuals while supporting continuous improvement in service quality.

Responsibilities include guiding junior staff, processing parts and tooling, and ensuring compliant service execution with customer satisfaction in mind.

Qualifications

• Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major.
• GPA minimum.
• Minimum 2 years experience in related field.

Responsibilities

• Guide lower level as part of development.
• Complete, verify, and submit service administration and technical/technology job documents per manuals to ensure accurate records and proper service processing.
• Perform contamination control and safety activities for technical/technology job processes per manuals to ensure safe, clean, and compliant service execution.
• Identify waste and participate in continuous improvement to improve safety, quality, and efficiency.
• Execute mechanical job processes (DA, RI, PM, Recondition, and Technical Analysis 1) per manuals to ensure accurate, consistent, and reliable service quality.
• Ensure implementation of corporate standard procedures and best practices to maintain consistent service execution and operational compliance.
• Provide technical explanations to customers regarding problem solving under guidance to clarify issues and solutions provided.
• Ensure service activity in quick respond, meet target completion and customer requirement to maintain satisfactory quality of technical/ technology job processes and results.
• Process parts requests and returns for technical or technology job processes by following manuals and procedures and ensuring parts/components are in good condition when handover to customers to support accurate service processing and reliability.
• Ensure tools and equipment utilization for technical/ technology job processes per manuals and procedures, and ensure tools/equipment are in good condition to support safe, accurate, and efficient technical execution.
• Define services requirement (revenue, warranty or guarantee) related customer request to meet with customer needs and request.

Education

SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major

Job description

Trakindo in Satui is seeking qualified technicians. The role requires SMK in Electrical or Heavy Equipment or Mechanical/Technical fields, with a GPA minimum and at least 2 years of related experience. You will handle service documentation, safety practices, and adherence to manuals while supporting continuous improvement in service quality.

Responsibilities include guiding junior staff, processing parts and tooling, and ensuring compliant service execution with customer satisfaction in mind.