Technical Advisor Rockbreakers Mimika Indonesia

PT Sandvik SMC; Timika; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Site and travel allowances

Work permits & visas

Job summary

Sandvik is seeking a Site-Based Service Engineer to provide high-level service support for underground mining equipment (M442HD, M440HD, BB5600r) at the Timika site. You will guide technicians through preventive maintenance and breakdown repairs to meet KPI targets in a safe, compliant environment.

You will collaborate with Parts and Service teams, mentor staff, and build strong customer relationships while contributing to continuous improvement.

Responsibilities

• Conduct themselves in accordance with EHS Vision to achieve Zero Harm to people, the environment, customers and suppliers
• Manage the daily functions of the Rock Breakers, working closely with the Parts and Service team to ensure efficient supply of required parts
• Work closely with the current team to ensure projects are successfully managed across various mining areas
• Mentor, coach and develop Rock Breaker team to ensure team reach current goals
• Develop direct customer relationships with clients
• Continuously improve and update personal knowledge with respect to product development and technical innovation
• Foster a Lean thinking mindset by guiding employees' actions and behaviours to provide value to the customer

Job description

The role is to provide a high level of Service support to maintain the Customer fleet of Underground Mining equipment (M442HD, M440HD and BB5600r) in a fit for purpose state. Ensuring optimum use of available resources to execute safe and efficient maintenance activities whilst ensuring contract KPI's are achieved by guiding technical staff through both preventative maintenance tasks and breakdown repairs. Working together in a team environment, it is important that the applicant has a high level of enthusiasm to grow this area of our business. The candidate will need to work with the Customer in accordance with Sandvik Mining Environmental, Health and Safety guidelines and Regulations, Indonesian Standards and Regulations, and Site-specific rules and regulations.

Key responsibilities

Conduct themselves in accordance with EHS Vision to achieve Zero Harm to people, the environment, customers and suppliers

Manage the daily functions of the Rock Breakers, working closely with the Parts and Service team to ensure efficient supply of required parts

Work closely with the current team to ensure projects are successfully managed across various mining areas

Mentor, coach and develop Rock Breaker team to ensure team reach current goals

Develop direct customer relationships with clients

Continuously improve and update personal knowledge with respect to product development and technical innovation

Foster a Lean thinking mindset by guiding employees' actions and behaviours to provide value to the customer

About you

Ability to lead and work as part of an integrated, broad team to achieve results

Must be flexible, self-motivated and demonstrate initiative with an in-depth understanding of customer business processes

Superior customer relations and active listening skills

Highly developed time management and organizational skills

High level of initiative, drive and determination to achieve customer goals and targets

Ability to build and maintain good customer relationships

Experience with the development and implementation of operational continuous improvement strategies

An understanding of the underground mining industry

Willing to work at Freeport Timika site.

A globally competitive salary with benefits including site and travel allowances

All required work permits and visas

Options for roster including 6:3, 8:3 or residential living

Versatile and interesting tasks in international business environment, as well as the opportunity to develop your own professional skills and career

Be part of a global leader that is shaping the future of the Mining Industry in sustainable ways

About us

Sandvik is a global, high-tech engineering group with approximately 44,000 employees and sales in about 150 countries. We have a strong focus on enhancing customer productivity, profitability and sustainability through our unique expertise and solutions for the manufacturing, mining, and infrastructure industries. Our offering covers their value chains and is based on extensive investments in research and development, customer insights and a deep knowledge of industrial processes and digital solutions. We have a long history of ethical and responsible business conduct, which has played a significant role in the global success of our company for 160 years. We conduct business in a sustainable and responsible manner, are committed to creating safe and healthy workplaces and delivering the industry's safest products and services. We are proud to shape the future of our industry in close collaboration with our customers and partners. We believe in an inclusive, equal, and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results.

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.