Technical Account Manager - Colorado, Idaho, Eastern WA or Montana

Cook Solutions Group; Indonesia; Remote; USD 80.000; Full time

Job summary

Cook Solutions Group is seeking a full-time Technical Account Manager to enhance customer relationships and deliver technical solutions. The role requires strong communication skills, experience in technical sales or account management, and a collaborative mindset. The position offers a competitive salary starting at $80K annually, comprehensive benefits, and a dynamic work environment in which you can thrive.

Benefits

401(k) match

Tuition reimbursement

Flexible scheduling

PTO and paid holidays

Company vehicle and gas card

Qualifications

• 3–5 years of experience in technical sales or account management preferred.
• Strong communicator, both verbal and written.
• Exceptional time management and attention to detail.

Responsibilities

• Drive growth and deliver service as a Technical Account Manager.
• Create proposals, manage accounts, and collaborate with internal teams.
• Conduct site surveys and maintain customer relationships.

Skills

Communication

Organizational skills

Problem-solving

Education

Bachelor's degree (preferred)

High school diploma or GED

Job description

Career Opportunities with Cook Solutions Group Inc

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Join One of the Best Places to Work – Cook Solutions Group is Hiring a Technical Account Manager!

At Cook Solutions Group, we're proud to be recognized as one of the "100 Best Companies to Work For" and we live by our motto: “We Make It Happen!” We're growing fast and looking for a dynamic, full-time Technical Account Manager (TAM) to join our team.

If you thrive on building strong relationships, solving complex challenges, and bringing innovative solutions to customers while working with a collaborative and energized team, this is your opportunity.

Location:

This position can be based in Colorado, Idaho, Spokane, WA, or Montana – You must reside in one of these states.

Compensation:

$80K+ annually + quarterly bonuses (Base salary DOE)

What You’ll Do:

As a Technical Account Manager, you'll be the key link between our customers and our solutions—driving growth, supporting implementation, and delivering world-class service.

• Create detailed quotes and proposals with scopes of work, surveys, contacts, billing info, and technical drawings—ideally within 48 hours.
• Manage customer accounts, nurture relationships, and identify opportunities to introduce new service solutions.
• Collaborate daily with Strategic Solutions Managers and internal teams to ensure smooth project execution and client satisfaction.
• Conduct site surveys and assist other TAMs when needed.
• Lead and participate in customer meetings, presentations, and product discussions.
• Keep CRM up to date with all customer interactions and sales activity.
• Serve as a trusted liaison between clients and CSG teams, ensuring seamless communication and execution.
• Maintain working knowledge of all our products and services, leaning on internal experts when needed.

What You Bring:

• Education & Experience: HS diploma or GED required; bachelor’s preferred. 3–5 years of experience in technical sales, complex solutions, or account management is ideal.
• People Skills: Strong communicator, both verbal and written. You’re skilled at managing relationships and solving problems.
• Organized & Driven: Exceptional time management, attention to detail, and a passion for creating great customer experiences.
• Professionalism: Positive attitude, polished presence, and a team-first mentality.

Cook Solutions Group (CSG) offers comprehensive benefits including competitive salaries; paying 90% of PPO insurance premiums for employees, 100% for high-deductible plans, and 50% for dependents; a 401(k) match; Paid Time Off (PTO); 8 paid holidays; 16 hours of volunteer PTO; technician benefits like a company vehicle and gas card; quarterly bonuses; tuition reimbursement; and more!

Why work at Cook Solutions Group?

We value our employees, fostering a casual, upbeat environment that promotes productivity, satisfaction, and retention. Benefits are available from the first of the month following the 60-day waiting period for employees working at least 30 hours/week.

We support flexible scheduling, work-life balance, and community volunteering through our Cook Community Builders program.

We also organize company events, including our annual Picnic and Party.

Cook Solutions Group is committed to equal employment opportunity and does not discriminate based on race, color, religion, genetic information, national origin, sex, pregnancy, age, disability, citizenship, military status, or any other protected class under applicable law.