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A leading U.S.-based company seeks a Technical Account Manager in the cement industry, responsible for overseeing lab operations, demonstrating products, and ensuring customer satisfaction. The ideal candidate will have a background in Civil Engineering with strong interpersonal skills and 3-5 years of relevant experience. This role is integral in maintaining product standards and delivering training, contributing greatly to market needs and developments.
About the Company:
Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description:
Our client, a leading U.S.-based company specializing in construction and building products, is renowned for its extensive and innovative product range.
Oversee and ensure the efficiency of lab operations and testing procedures.
Present and demonstrate GCP products and applications to consultants and architects.
Address and resolve cement-related issues at batching plants and job sites, offering technical advice and solutions.
Foster strong relationships with customers, particularly with Technical Managers, QC Managers, and Optimization Managers.
Anticipate and analyze changes in market needs for cement and materials, and prepare for necessary developments.
Deliver product and cement training to both commercial teams and customers.
Ensure that both existing and new products meet customer and project requirements.
Job Requirements:
Bachelors or Masters degree in Construction, Civil Engineering, or a related field.
3-5 years of experience in the cement industry, with expertise in concrete technology and field troubleshooting.
Outgoing with strong interpersonal and communication skills.
Capable of working independently, with a self-driven approach and a positive attitude.
Proficient in written and spoken English and Bahasa Malaysia.
Fluency in English is an additional advantage.