T&T Senior Consultant - AMS - SFDC Admin - SEA

Deloitte Consulting SEA; Jakarta Utara; On-site; IDR 397.812.000 - 596.719.000; Full time

Job summary

A leading consulting firm in Jakarta Utara is seeking an experienced Salesforce Administrator who can customize the Salesforce platform and manage systems. The ideal candidate will have 3-5 years of relevant experience and must be proficient in English and Japanese. This role offers the opportunity to solve complex business problems and make a significant impact on client operations.

Qualifications

• 3-5 years of experience as a Salesforce administrator.
• Good command of English & Japanese.
• Experience in performing Salesforce upgrades.
• Exceptional ability to create and maintain Salesforce databases.
• Proficient in creating Salesforce profiles and managing access.

Responsibilities

• Customizing the Salesforce Platform to solve business problems.
• Building solutions to deliver business value.
• Upgrading Salesforce systems for optimized integration.
• Maintaining the sales cloud and building custom reports.

Skills

Salesforce administration

Problem-solving

Effective communication

Teamwork

Project management

Education

Bachelor's degree in Computer Science

Tools

Salesforce

Job description

Overview

"Deloitte" is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit & assurance, tax & legal, strategy, risk & transactions, technology & transformation and related services to select clients. These firms are members of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). Each DTTL member firm provides services in particular geographic areas and is subject to the laws and professional regulations of the particular country or countries in which it operates.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team now!

Responsibilities

• Solving business problems by customizing the Salesforce Platform
• Building, configuring, and automating technology solutions to deliver business value
• Upgrading and configuring Salesforce systems for optimized integration
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups
• Maintaining the sales cloud, as well as building custom reports and dashboards
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing
• Evaluating and installing new Salesforce releases, as well as providing training and support
• Documenting processes, including error reports and changes to field history tables
• Preparing reports for sales and other departments

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte's success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements

• 3-5 years of experience as a Salesforce administrator in a similar environment
• Good command of English & Japanese Language
• Extensive experience in the administration and maintenance of Salesforce systems
• Experience in performing Salesforce upgrades and ensuring successful integration
• Exceptional ability to create and maintain Salesforce databases
• In-depth knowledge of Salesforce products and their functionalities
• Proficiency in creating Salesforce profiles, allocating roles, and managing access
• Knowledge of importing sales data and generating Salesforce reports
• Ability to provide Salesforce training and end-user support
• Excellent problem-solving and debugging skills
• Effective communication and teamwork abilities
• Project management and business analysis skills
• A bachelor's degree in computer science would be advantageous
• Involvement in Salesforce community (preferred)
• Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes
• Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
• Ability to travel if required, i.e. to be placed at Client's site for the project.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit & assurance, tax & legal, strategy, risk & transactions, technology & transformation and related services to select clients.

These firms are members of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). Each DTTL member firm provides services in particular geographic areas and is subject to the laws and professional regulations of the particular country or countries in which it operates.