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System Reliability Engineer

DOKU, PT NUSA SATU INTI ARTHA

Daerah Khusus Ibukota Jakarta

On-site

IDR 120.000.000 - 180.000.000

Full time

12 days ago

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Job summary

A leading technology company in Indonesia seeks a Software Development Engineer to manage IT services and support tasks. The ideal candidate will have a Bachelor's degree in Computer Science, experience in Java, and familiarity with CI/CD tools. Fresh graduates are welcome to apply, offering an excellent opportunity for growth in a dynamic environment.

Qualifications

  • Minimum 1 year experience in Software Development.
  • Minimum 1 year experience in System Administration and Operations.
  • Familiar with CI/CD Tools (Jenkins, Kubernetes, Docker).

Responsibilities

  • Restore failed IT services quickly and manage workarounds.
  • Manage lifecycle and release management processes for applications.
  • Act as 2nd level support for applications, triaging issues.

Skills

Java Programming Language
CI/CD Tools
Agile Methodologies

Education

Bachelor's Degree in Computer Science, Engineering, Information Systems, or related major

Job description

What Will You Do:

  • Restore a failed IT service of a related Product as quickly as possible, and ensure appropriate workarounds are put in place if incidents are not resolvable within the agreed SLA.
  • Analyze existing IT services of related products and plan how to improve them in the future.
  • Prevent incidents from happening, and minimize the impact of incidents that cannot be prevented, maintaining known errors and workarounds.
  • Liaise with merchants and other IT personnel for applications (related to the product) troubleshooting, configuration, and maintenance.
  • Manage lifecycle and release management processes for applications.
  • Responsible for the continuous delivery process to build, deploy and promote applications.
  • Ensure apps have automated functional tests that are used by the continuous delivery process to determine the successful deployment and operation of applications.
  • Acts as 2nd level support of applications, triaging issues, and disseminating them to other IT personnel as required.

What We Are Looking For:

  • Bachelor's Degree in Computer Science, Engineering, Information Systems, or any related major.
  • Familiar with CI/CD Tools (Jenkins, Kubernetes, Docker, etc).
  • Knowing of Java Programming Language for at least 2 years.
  • Familiar with Agile Methodologies.
  • Having a minimum of 1 year of experience in Software Development.
  • Having a minimum of 1 year of experience in System Administration and Operations.
  • Fresh graduates are welcome to apply.
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