Sustainability Program Manager, Indonesia

Berindo Jaya; Bandar Lampung; On-site; IDR 223,200,000 - 357,120,000; Full time

Benefits offered by this job

Salary with benefits

Learning & Growth opportunities

Collaborative culture

Purposeful work

Job summary

Berindo Jaya in Bandar Lampung is seeking a Sustainability Program Manager to lead Indonesia's sustainability agenda, coordinate certified supply chains, and drive traceability across Arabica and Robusta. The role reports to the General Manager and requires field-level engagement with farmers, suppliers and partners.

The position emphasizes responsible sourcing, data-driven reporting, and collaboration across a matrix organization, with substantial travel across Indonesia.

Qualifications

• Bachelor’s or Master’s degree in Agriculture, Agronomy, Environmental Science, Sustainability, or related field.
• Minimum 7 years of experience in sustainability, responsible sourcing, or certified supply chains, ideally in coffee.
• Strong knowledge of Indonesian coffee supply chains; Sumatra experience preferred.
• Experience establishing and managing certification programs (Rainforest Alliance, C.A.F.E. Practices, 4C, Organic).
• Experience working with smallholder farmers, suppliers, field teams and strategic partners.
• Strong knowledge of traceability, EUDR, deforestation risk, and sustainability data.
• Fluent in English and Bahasa Indonesia, written and spoken.

Responsibilities

• Sustainability Leadership: Lead and coordinate NKG's sustainability agenda in Indonesia across Arabica and Robusta, aligning with customer requirements.
• Certified Supply Chains: Execute new certified coffee supply chains, coordinate certification readiness, audits, corrective actions, and ongoing compliance.
• Program Implementation: Design and oversee sustainability initiatives covering responsible sourcing, farmer engagement, regenerative agriculture and climate resilience.
• Team & Partner Management: Manage internal sustainability teams and field teams, setting objectives, KPIs and accountability.
• Traceability, Technology & Data: Drive digital traceability systems, ensuring collection, validation and documentation of sustainability data.
• Responsible Sourcing & EUDR: Support compliance with responsible sourcing requirements including EUDR and due diligence.
• Customer Engagement: Represent NKG Indonesia sustainability activities in meetings and origin visits, communicating strategy and impact.
• Stakeholder Engagement: Build relationships with farmers, suppliers, NGOs, certification bodies and government bodies.
• Matrix Collaboration: Work with commercial, sourcing, operations and sustainability teams across Indonesia and the Asia Hub.
• Perform other duties as assigned by Management.

Skills

Sustainability leadership

Stakeholder management

Project management

Communication

Technology savvy

Traceability knowledge

English Bahasa Indonesia fluency

Education

Bachelor's or Master's in Agriculture/Environmental Science/Sustainability

Job description

We are Neumann Kaffee Gruppe. And we love coffee. For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,300 employees in 28 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of work are just as diverse as our employees and we are proud to live this diversity. We at Berindo Jaya work closely with the local people in the coffee producing areas and buy the green coffee materials directly from the farmers, producers, collectors and suppliers. We are able to cater for special client wishes. This includes creating qualities according to specific client requirements: a selected screen size with a chosen percentage of black and broken beans, foreign matters, Excelsa beans and a special percentage of moisture can be delivered without problem. Our main focus is to satisfy our clients with upgraded and special qualities. We are certified as a Great Place to Work®, highlighting our strong culture of trust, collaboration, and respect. Discover here what our employees like best about our workplace.

For our group company, Berindo Jaya, we are looking for a Sustainability Program Manager, Indonesia (f/m/d). The position will be based in Bandar Lampung and reports directly to General Manager.

Your responsibilities

• Sustainability Leadership: Lead and coordinate NKG's sustainability agenda in Indonesia across Arabica and Robusta, ensuring alignment between NKG and customer requirements.
• Certified Supply Chains: Execute new certified coffee supply chains, including Rainforest Alliance, C.A.F.E. Practices, 4C, Organic and other customer-specific programs. Coordinate certification readiness, audits, corrective actions, and ongoing compliance.
• Program Implementation: Design and oversee sustainability initiatives covering responsible sourcing, farmer engagement and training, regenerative agriculture, climate resilience, environmental protection and other relevant social and environmental priorities.
• Team & Partner Management: Manage and/or support internal sustainability teams and field teams employed by strategic suppliers and partners, setting clear objectives, implementation plans, KPIs and accountability.
• Traceability, Technology & Data: Drive the use of digital traceability and sustainability systems, ensuring accurate collection, validation and documentation of farmer, farm, geolocation, certification and sustainability data. Support client-facing systems and reporting requirements and ensure reliable farm-to-customer traceability.
• Responsible Sourcing & EUDR: Support compliance with relevant responsible sourcing requirements, including EUDR, deforestation-risk management and supply-chain due diligence, working closely with suppliers and NKG teams.
• Customer Engagement: Represent NKG's Indonesia sustainability activities in customer meetings, presentations, origin visits and program reviews. Articulate sustainability strategies, field activities, traceability and impact in a clear, credible and commercially relevant manner.
• Stakeholder Engagement: Build strong relationships with farmers, suppliers, cooperatives, NGOs, certification bodies, government agencies, customers and other relevant partners.
• Matrix Collaboration: Work closely with commercial, sourcing, operations and sustainability colleagues across Indonesia, the NKG Asia Hub and global NKG functions.
• Perform other duties and responsibilities as may be assigned by Management from time to time.

Your profile

• Bachelor's or Master's degree in Agriculture, Agronomy, Environmental Science, Sustainability, Agrifood Systems or a related discipline.
• Minimum 7 years of relevant experience in sustainability, responsible sourcing, certified agricultural supply chains, or field-level programs, preferably within coffee or cocoa in Indonesia.
• Strong understanding of Indonesian agricultural/coffee supply chains; experience in Sumatra and across Arabica and/or Robusta is strongly preferred.
• Demonstrated experience establishing and managing certification/verification programs, preferably including Rainforest Alliance, C.A.F.E. Practices, 4C and/or Organic.
• Experience working with smallholder farmers, suppliers, field teams and strategic partners, including influencing teams that may not report directly to the role.
• Good understanding of traceability, EUDR, deforestation risk, sustainability data and responsible sourcing requirements.
• Technology savvy, with the ability to work confidently with digital traceability platforms, sustainability databases, data analytics and customer-facing reporting/documentation systems.
• Full business fluency in English and Bahasa Indonesia, written and spoken.
• Strong leadership, ownership and ability to influence without direct authority.
• Highly articulate and confident communicator, comfortable presenting to international customers, senior management and external stakeholders.
• Strong project and stakeholder-management capabilities.
• Ability to translate field-level sustainability activities and data into clear and compelling customer communication.
• Strong analytical, organizational and problem-solving skills.
• Comfortable operating independently within a matrix organization and working across cultures and functions.
• Practical and field-oriented, with willingness to travel extensively across Indonesia.

Benefits

• An attractive salary with benefits.
• Learning & Growth: Continuously develop your skills through training, knowledge sharing, and opportunities to take on new challenges that accelerate your career growth.
• Collaborative Culture: Be part of a supportive team where ideas are welcomed, contributions are valued, and individuals are empowered to make a meaningful impact.
• Purposeful Work: Contribute to a business that is committed to responsible sourcing, sustainability, and creating long-term value across the coffee supply chain.

Our staff appreciates International: Working in an international atmosphere in a growing and progressive company.

That’s why we at NKG work passionately for our beloved product every day. As a globally operating green coffee service group, we work devotedly for and with coffee, as it is the only product our business focuses on. With more than 40 companies in 28 countries and more than 3,300 highly skilled employees, we are active in the sectors Export & Milling, Import, Farming, Agents & Representative Offices, and Services. The best possible design of processes along the coffee supply chain is always our top priority - of course with regard to the consideration of social, environmental, and economic needs as an integral part of our business model. Our group is privately owned and run. David M. Neumann is the founder-family's third generation Managing Partner and overseeing the group jointly with his Management Team.