Supervisor-Restaurant

Four Points by Sheraton; Teluk Sasah; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join Four Points by Sheraton as a Non-Management team member in the Food and Beverage department. The role focuses on ensuring excellent guest service, staff collaboration, and compliance with safety standards. Ideal candidates possess a high school diploma and relevant supervisory experience, contributing to a welcoming atmosphere for guests.

Qualifications

• At least 2 years of related experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff works together to provide optimum service and meet guest needs.
• Assist management in hiring, training, and scheduling employees.
• Monitor dining areas for service and guest well-being.

Skills

Customer Service

Teamwork

Leadership

Education

High School Diploma or G.E.D.

Job description

Additional Information

Job Number: 25075208

Job Category: Food and Beverage & Culinary

Location: Four Points by Sheraton Bintan Lagoi Bay, Jalan Gurindam Duabelas Lot B12 Mix S3, Lagoi Bay, Kecamatan Teluk Sebong, Kabupaten Bintan, Indonesia

Schedule: Full Time

Located Remotely? No

Position Type: Non-Management

Position Summary

Ensure staff works together to provide optimum service and meet guest needs. Inspect grooming and attire, rectify deficiencies. Complete opening and closing duties, including setting up supplies, cleaning, and securing the premises. Monitor dining areas for seating, service, safety, and guest well-being. Complete work orders for maintenance. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Serve as a role model and uphold the Guarantee of Fair Treatment/Open Door Policy. Follow all safety and security policies, report incidents, and complete safety training. Maintain professional appearance, confidentiality, and protect assets. Welcome and acknowledge guests, anticipate needs, assist guests with disabilities, and express appreciation. Communicate professionally, develop positive relationships, support team goals, and respond to employee concerns. Ensure quality standards are met and suggest improvements for efficiency and safety. Perform visual inspections and operate equipment safely. Stand, sit, walk, lift, carry, push, pull, and manipulate objects up to 50 pounds. Move through confined spaces, use stairs and ramps, reach overhead and below knees, and perform other duties as assigned.

Preferred Qualifications

• High school diploma or G.E.D.
• At least 2 years of related experience
• At least 1 year of supervisory experience

No certifications required.

At Marriott International, we value diversity and are committed to equal opportunity employment. We foster an inclusive environment where all backgrounds are appreciated. We do not discriminate based on disability, veteran status, or other protected classes.

Join our team at Four Points by Sheraton, where we blend timeless elegance with modern comfort, offering guests a genuine and uncomplicated experience. If you enjoy creating a welcoming environment, consider joining us to do your best work and develop your career with Marriott International.