Supervisor

PT Cipta Lumbung Pangan; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A renowned F&B company in Jakarta Selatan seeks a dedicated Restaurant Manager to oversee daily operations and ensure high-quality service standards. The role requires a hands-on leader who actively participates in service and fosters a positive environment for staff and guests. Candidates should possess strong leadership skills, a passion for customer satisfaction, and proven experience in managing team dynamics. This position offers a unique opportunity to shape dining experiences in a vibrant community.

Qualifications

• Proven experience in restaurant management or similar role.
• Strong leadership skills to manage team dynamics effectively.
• Excellent communication skills for guest interaction.

Responsibilities

• Be present on the floor during service at all times.
• Train staff to adhere to restaurant procedures.
• Maintain safety and food quality standards.
• Handle customer complaints efficiently.
• Supervise daily shift operations.
• Ensure accurate end-of-day cash outs.
• Recruit new employees as needed.

Skills

Leadership

Customer service

Staff training

Operational management

Job description

We are a well known and dynamic Food & Beverage business in Jakarta, recognised for our commitment to quality and consistent dining experiences. As part of our strategic expansion, we are excited to announce the establishment of our new European Restaurant, Asian Restaurant and Function in the vibrant area of Jakarta Selatan.

These new venues are offering unique concepts that cater to diverse tastes and preferences.

We invite passionate professionalSupervisors, Assistant Managers and Restaurant Manager to become part of our family as we embark on this exciting journey to bring fresh dining experiences to the local community.

The primary function of the Restaurant Manager is to be“Fully Hands-On”and beEver Visibleproviding highly Consistent Quality Servicesaccording to the company standards within quantity and timescales required.

The Restaurant Manager passionately emerge their professional skill by“Leading from the Front”and“Setting the Example”for the entire team to mirror and follow.

As the operational“Person in Charge”and“Face of the Business”, the Restaurant Manager builds and nurture strongProfessional Relationswith the customers, employees, chefs, owners, neighbourhood, F&B industry segments.

The Restaurant Manager assumes fullResponsibility and Accountabilityof the following

• Hands-On, on the floor during service all the time
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Keeping track of employees’ hours
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Coordinating daily front- and back-of-house restaurant operations
• Interviewing/recruiting new employees
• Interacting with guests, taking orders, and get feedback on product quality and service levels