SUMI HOTEL SEMARANG & JAKARTA - PROPERTY OPERATIONS GENERAL MANAGER

Pengiklan Anonim; Kota Semarang; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A leading hotel group in Semarang is seeking an Operations General Manager to oversee the daily operations and team management at the property. The role requires a proactive leader with significant experience in hotel management, excellent interpersonal skills, and a solid educational background in relevant fields. The successful candidate will be responsible for maintaining high standards of cleanliness, managing guest relations, and preparing operational data to assist in strategic decision-making. The position calls for a dynamic individual ready to lead a diverse team and ensure a premium guest experience.

Qualifications

• Minimum 4 years relevant experience in hotel management.
• Preferably from supply chain, hotel management, property management, or related fields.

Responsibilities

• Manage and train housekeeping, front office, security, and engineering staff.
• Maintain cleanliness of rooms and common areas.
• Prepare data for management on amenities usage and revenue analysis.

Skills

Planning

Interpersonal skills

Conflict de-escalation

Basic Excel

Education

Undergraduate degree

Job description

SUMI HOTEL SEMARANG & JAKARTA - PROPERTY OPERATIONS GENERAL MANAGER

• Manage and train HK, FO, Security & Engineering staffs
• Maintain cleanliness of rooms and common areas (e.g lighting, cleanliness, wifi)
• Address guest complaints on-site and online
• Maintain amenities stock (shower gel, tissue) and cleaning equipment condition (mops, pails)
• Prepare data (e.g laundry & amenities consumption) for management team
• Basic revenue analysis & room pricing competitor research

Requirements:

• No older than 35 years old
• Have not worked in more than 2 companies within last 5 years
• Planning and interpersonal skill, experience in de-escalating conflicts
• Minimum 4 years relevant experience
• Undergraduate from any major, preferably supply chain, Hotel management, property management, facility warehouse management or General affair
• Basic excel

How many years of hotel management experience do you have?

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as an Operations General Manager?

Which of the following languages are you fluent in?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)