Student Relation Officer - Customer Relation

PT Rise Edukasi Indonesia; Tangerang; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading education center in Tangerang is seeking a dedicated individual to provide excellent customer service and support for young learners aged 2 to 10. The role requires a passion for childhood education and the ability to organize promotional activities. Ideal candidates are sales-driven with growth potential.

Qualifications

• Must have a passion for childhood education.
• Sales-driven mindset with growth potential.

Responsibilities

• Provide information on products and services.
• Identify customer needs and provide solutions.
• Ensure excellent customer service.
• Organize offline/online promotion activities.
• Maintain positive relationships with customers.
• Conduct administrative activities.
• Contribute to strategy and campaign execution.

Skills

Passionate about childhood education

Sales-driven

Growth potential

Job description

Overview

RISE Indonesia is an innovative English learning center designed for young learners aged 2 to 10+ years old. RISE Indonesia is a form of cooperation between BINA NUSANTARA (BINUS) and RISE Global, which have combined 50 years of experience in education field. BINUS is a leading education provider in Indonesia. RISE Global is a former affiliation of Houghton Mifflin Harcourt, the largest K-12 publisher in the US, which has a long history of delivering innovation in education. Both BINUS and RISE Global have the same vision of delivering a quality and innovative English Language Learning experience in Indonesia.

Responsibilities

• Provide information related to products and services to parents and students (customers).
• Identify customer needs or problems and provide possible solutions.
• Ensure customer service excellence to maintain retention.
• Organize and conduct offline/online promotion activities (events, open house, etc.).
• Manage and maintain positive relationships with parents and students (customers).
• Conduct administrative activities.
• Contribute to strategy and campaign ideas and execution.

Qualifications / Ideal Profile

• Passionate about childhood education and sales-driven.
• Growth potential.

About RISE Indonesia

RISE Indonesia is an innovative English learning center designed for young learners aged 2 to 10+ years old. RISE Indonesia is a form of cooperation between BINA NUSANTARA (BINUS) and RISE Global, which have combined 50 years of experience in education field. BINUS is a leading education provider in Indonesia. RISE Global is a former affiliation of Houghton Mifflin Harcourt, the largest K-12 publisher in the US, which has a long history of delivering innovation in education. Both BINUS and RISE Global have the same vision of delivering a quality and an innovative English Language Learning experience in Indonesia.