Student Recruitment Support Officer

Monash University; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Monash University recherche un Student Recruitment Officer enthousiaste pour rejoindre son équipe à Tangerang. Le candidat idéal mise sur une forte expérience en recrutement, et sera chargé de fournir des conseils, résoudre des problèmes complexes et promouvoir l'université à un public divers. Ce poste offre une opportunité de contribuer à la croissance de l'établissement éducatif à l'échelle mondiale.

Qualifications

• Expérience dans un environnement de vente ou de recrutement.
• Compétences de communication écrite et verbale bien développées nécessitant l'interaction avec divers clients.

Responsibilities

• Fournir des conseils experts aux étudiants potentiels.
• Investiger et résoudre des problèmes liés au recrutement d'étudiants.
• Promouvoir activement la marque de l'Université.

Skills

Service client

Communication

Résolution de problèmes

Education

Expérience en recrutement ou environnement de vente

Connaissance du secteur de l'éducation supérieure

Job description

Student Recruitment Officer

Job No.: 494752

Location: Monash Indonesia Campus, BSD, Tangerang

Employment Type: Full-time

Duration: Continuing appointment

Remuneration: IDR 16,195,725 – 20,881,350 monthly gross salary HEW Level 05

• Join a high performing and passionate team
• Provide expert advice to prospective students
• Take your career in exciting, rewarding directions
  
  

The Opportunity

Monash Indonesia is looking for an enthusiastic Student Recruitment Support Officer to join the team. You will be responsible for implementing and delivering a range of complex yet effective specialist tier two domestic and international prospective student processes, providing expert advice to prospective students on a range of specialist enquiries and investigating and resolving complex issues throughout the recruitment and conversion cycle. The opportunity awaits for you to actively promote the brand across key recruitment channels and in all interactions with stakeholders.

As the Student Recruitment Support Officer you will be responsible for:

• Providing expert advice to prospective students on a range of tier two specialist enquiries
• Investigating and resolving complex issues relating to student recruitment and admissions, in order to deliver high level customer service and improve student conversion rates
• Actively promoting Monash University’s brand across key recruitment channels and in all interactions with stakeholders leading to an increase in domestic and international conversion rates
• Providing high levels of customer service to prospective students, agents, school counsellors, sponsors, applicants and other stakeholders in accordance with best practice guidelines, policy and procedure
• Maintaining effective working relationships with colleagues, clients and other internal and external stakeholders to support and facilitate student recruitment conversion activities
  
  

To be successful in this position you will need to have demonstrated experience in a recruitment or sales environment, with a commitment to providing outstanding service to customers in a busy environment. Combined with a strong knowledge of the tertiary education sector with experience in international and/or domestic student recruitment, your well-developed written and verbal communication skills will include the ability to interact with a diverse range of clients and effectively communicate complex matters to a broad range of people via email, phone and in person.

About Monash University, Indonesia

In establishing the Monash Indonesia campus the University is continuing its commitment to being a truly global university. This new Monash campus joins a dynamic network alongside the highly successful Monash University Malaysia, as well as our partnered campuses in Suzhou, China, and Mumbai, India.

The campus makes a strong and distinctive contribution to Indonesia’s social, economic and technological development. Through the addition of this campus to our global network, Monash is cementing its position as a truly global university focused on making a positive global impact. Indonesia is a key partner for Australia and the University, and we’re committed to building our existing, and forging new, lasting relationships.

Monash Indonesia builds and strengthens existing ties between Australia and Indonesia, and offers staff, students, alumni, and partners collaborative opportunities with a world top 50 university operating across five countries in the Asia Pacific region. We are paving new pathways for students who desire a global education and to be awarded at the conclusion of their studies with a world-class Monash University degree.

You can learn more about Monash University, Indonesia and the campus.

How To Apply

If you possess these qualities and are excited about the prospect of contributing to Student Recruitment at Monash Indonesia, please submit your cover letter and CV addressing your suitability for the role.

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: For further queries, please email us at [e-mail]

Position Description

Student Recruitment Officer

Staf Perekrutan Mahasiswa

Applications Close: Sunday 26 July 2025, 11:55pm WIB

For instructions on how to apply, click on the "Apply" button above for the full position description and instructions on how to apply for Monash jobs.