Strategic Account Manager, MTDC
Posted 1 day ago
Job Description
The Strategic Account Manager - Multi Tenant Data Center is responsible for driving profitable growth across a named portfolio of multi-tenant data center customers for the Indonesian market.
The successful candidate must be comfortable working with C-suite and senior leadership for strategic alignment, business reviews and commercial value, while also engaging project, engineering, operations, procurement and site teams on execution-level requirements.
The individual will identify, shape and convert opportunities across the data centre infrastructure lifecycle, with a clear focus on network infrastructure, power distribution and electrical infrastructure, cooling-related infrastructure support, supply chain solutions and deployment services.
Success in this role requires the ability to conduct solution discovery, map customer problems, shape commercial structures, develop value propositions and influence specification or solution design. This is not a transactional product-selling role; it is a strategic, consultative and ecosystem-led sales role.
Responsibilities
- Strategic Customer Engagement
- Develop and maintain trusted relationships with senior leadership, C-suite stakeholders and key decision makers within assigned data centre operators and multi-tenant data centre customers.
- Lead strategic account planning for the named customer portfolio, including account mapping, opportunity development, stakeholder engagement and execution priorities.
- Position Wesco Anixter as a strategic infrastructure solutions partner.
- Lead business reviews, executive engagement sessions and strategic alignment discussions with customers.
- Conduct customer discovery to understand business, technical, commercial and operational priorities.
- Map customer challenges into relevant infrastructure, supply chain and deployment service solutions.
- Influence solution design, specifications and project requirements during early-stage planning and deal-shaping discussions.
- Develop commercial value propositions that differentiate Wesco Anixter beyond product availability and price.
- Support customers in identifying solutions that improve execution certainty, operational efficiency and total cost of ownership.
- Drive alignment and mindshare with data centre operators while ensuring their requirements and preferences are reflected through the wider project ecosystem.
- Engage and influence EPCs, consultants, system integrators, contractors and colocation providers involved in the customer's project and procurement lifecycle.
- Coordinate internal Wesco Anixter resources, vendor partners and subject matter experts to support strategic opportunities.
- Build stakeholder alignment early in the project lifecycle to improve deal conversion and execution quality.
- Own revenue, margin, pipeline, account planning, forecasting and vendor alignment for the assigned named customers.
- Build and maintain a healthy sales pipeline with disciplined opportunity qualification and forecast accuracy.
- Lead account strategy reviews, opportunity reviews and execution plans for strategic customers.
- Drive margin improvement through solution-based selling, service attachment and value-added offerings.
- Identify cross-sell and expansion opportunities across the customer portfolio.
- Monitor Indonesia data center market trends, customer expansion plans, project pipelines, technology shifts and competitive activity.
- Identify new opportunities within the data centre operator and multi-tenant data centre ecosystem.
- Contribute to Wesco Anixter Indonesia growth strategy by translating market activity into actionable customer and vendor engagement plans.
Additional Responsibilities
- Frequent customer and project-site engagement across Indonesia will be required.
- The role may require early starts, late finishes and cross-regional & global coordination depending on customer and project requirements.
- The candidate must be comfortable engaging both senior leadership and hands-on operational stakeholders.
Estimated Utilisation of Available Time
- Customer engagement, solution discovery, executive and operational sales calls 65%
- Vendor relationship development, ecosystem alignment and joint business planning 20%
- Reporting, account strategy, forecasting, internal coordination and execution planning 15%
Requirements
- Minimum 10+ years of sales, business development or strategic account management experience.
- Direct selling experience of at least 3-5 years into the data center market is mandatory.
- Proven track record of managing strategic customer relationships and delivering revenue, margin and pipeline growth.
- Demonstrated ability to influence complex, multi-stakeholder sales opportunities involving customers, consultants, EPCs, system integrators, contractors, vendors and internal teams.
- Strong understanding of data centre procurement cycles, project lifecycle stages, infrastructure buying processes and decision-making structures.
- Ability to engage confidently with both senior executives and execution-level stakeholders.
- Strong communication, negotiation, commercial structuring and customer management skills.
- High level of discipline in pipeline management, forecasting, account planning and internal reporting.
Preferred Knowledge Areas
- Data centre power infrastructure and electrical distribution systems
- Network infrastructure, structured cabling and connectivity solutions
- Cooling-related infrastructure requirements and support models
- Data centre operations, capacity expansion and project execution environments
- Vendor product strategy and infrastructure solution positioning
Benefits
- Comprehensive benefits including health, life and disability insurance, paid time off and wellness programs.
- Performance-based bonus program.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed.
We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings.
Through comprehensive benefits (and active community engagement, we create an environment where every team member has the opportunity to thrive.
- Competitive salary and performance-based commission structure.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with employer contribution.
- Opportunities for professional growth and advanced banking certifications.
- Hybrid work model providing a balance between office collaboration and remote flexibility in West Java.
We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.