Strategic Transformation Lead | Portfolio&Digital Enablement

Prudential Indonesia (PT Prudential Life Assurance); Jakarta Selatan; On-site; IDR 900,000,000 - 1,400,000,000; Full time

Job summary

Prudential Indonesia (PT Prudential Life Assurance) seeks a seasoned Transformation Leader to drive strategic initiatives, ensure governance, and deliver measurable business outcomes across the enterprise.

You will lead cross-functional programs with Customer, Technology, Health, and Agency partners, champion performance tracking, risk management, and compliance to accelerate organizational transformation.

Qualifications

• Bachelor’s degree in Business, Engineering, Management, Information Systems, or a related discipline.
• MBA or equivalent is an advantage.
• 8–12 years of experience in transformation, enterprise PMO, strategy execution, or program management.
• Proven experience managing technology‑enabled and regulatory‑sensitive programs.
• Experience operating in complex, regulated organizations is strongly preferred.
• Deep understanding of transformation governance, portfolio management, and program delivery frameworks.
• Strong knowledge of risk, dependency, and escalation management at enterprise level.
• Familiarity with digital transformation, customer initiatives, and data‑driven performance management.
• Understanding of OPEX, continuous improvement, and execution excellence practices.
• Awareness of compliance, ethical standards, and regulatory delivery in large organizations.

Responsibilities

• Lead end-to-end delivery of strategic transformation programs and projects across Customer, Technology, Health, and Agency functions, ensuring effective planning, execution, governance, and benefit realization.
• Drive cross-functional collaboration for digital and technology initiatives, partnering with Business and Technology teams to ensure successful implementation, go-live readiness, and adoption of key platforms and AI-enabled solutions.
• Support customer and growth transformation agendas by coordinating workstreams, managing dependencies, and enabling seamless execution of strategic initiatives.
• Lead agency and distribution transformation initiatives, ensuring alignment across Agency, Customer, and Technology functions while delivering productivity, growth, and governance objectives.
• Champion operational excellence and continuous improvement, leveraging OPEX frameworks, performance management tools, analytics, and structured methodologies to enhance organizational effectiveness.
• Build organizational capability and execution discipline through coaching, knowledge sharing, performance management, and the promotion of strong ethics, risk management, compliance, and accountability.

Skills

Project/Program management leadership

Stakeholder management

Regulatory compliance

Risk and dependency management

Cross-functional collaboration

Strategic planning

Change management

Education

Bachelor’s degree in Business/Engineering/Management/IS

MBA or equivalent

Job description

Prudential Indonesia (PT Prudential Life Assurance) seeks a seasoned Transformation Leader to drive strategic initiatives, ensure governance, and deliver measurable business outcomes across the enterprise.

You will lead cross-functional programs with Customer, Technology, Health, and Agency partners, champion performance tracking, risk management, and compliance to accelerate organizational transformation.