Strategic Operations - COO Office

Ajaib Group is a startup born in Silicon Valley and backed by global top tier VCs like Softbank, Y Combinator, Ribbit, DST and others. We became a unicorn start up in 2021 (valuation over $1 billion) and a first Fintech unicorn in Southeast Asia. We are on a mission to empower the next generation of investors. As a unicorn-status fintech company, Ajaib provides access to a wide range of financial products—from stocks and mutual funds to bonds, crypto, and digital banking services. Our fast-growing ecosystem is supported by a team of passionate builders, technologists, and operators solving real problems in finance and wealth creation.

We are seeking a highly driven and analytically strong operator to join the COO Office at Ajaib Group. This role is designed for a strategic and execution-oriented leader who will work closely with the COO and Co-Founders on high-impact initiatives across revenue-generating businesses as well as cross-functional process improvement.

The role provides visibility into how different verticals operate, from data analytics / business intelligence to product to operations. It is ideal for someone looking to eventually lead a full business stream within Ajaib—either existing or new.

• Partner with the COO to lead and support key strategic initiatives across Ajaib's business lines and central teams (e.g. Business Intelligence, Finance, FinOps, and Ops).
• Drive cross-functional projects that optimize performance, revenue, or efficiency across core and new businesses.
• Act as the connective tissue between BI/Data, Product, Ops, and Finance—translating insights into action and action into measurable outcomes.
• Build and iterate on scalable processes, reporting dashboards, and decision-making frameworks to enable fast growth and alignment.
• Lead market or business deep-dives, support internal problem-solving, and develop recommendations directly to the COO and founders.
• Be a trusted right hand to the leadership team—able to “zoom in” to fix operational bottlenecks and “zoom out” to think strategically about growth, performance, and sustainability.
• Build a strong case to eventually take ownership of a business P&L—showing leadership, business acumen, and execution at scale.

Requirements

• 8+ years of total work experience, with at least 3 years in a Data Analytics / Business Intelligence-focused role in a technology company.
• Minimum 2 years of experience in Finance or Operations, or a Bachelor’s/Master’s degree in Finance or Accounting. Chartered Financial Analyst or CFA Level 1 or higher passed is highly preferred.
• Proven track record of solving complex, ambiguous problems in fast-paced environments—preferably in high-growth tech, fintech, or startup ecosystems.
• Exceptional analytical skills; fluent in using data to drive decision-making, with a strong grasp of dashboards, SQL, and data visualization tools.
• A self-starter who can take initiative with little direction, while navigating fluid and high-stakes business contexts.
• Excellent communication and stakeholder management skills—you can influence across functions, levels, and working styles.
• Comfortable managing both strategic projects and operational firefighting—no task is too big or small.
• A future P&L owner mindset: entrepreneurial, curious, commercially savvy, and committed to long-term impact.