Store Supervisor

voilà.id; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

Sebuah perusahaan yang dinamis mencari Store Supervisor untuk memimpin tim penjualan yang energik dan berorientasi pada target. Dalam peran ini, Anda akan bertanggung jawab untuk meningkatkan penjualan dan memberikan layanan pelanggan yang luar biasa. Anda akan memimpin tim dalam menjual merek fashion mewah, memastikan kepuasan pelanggan, serta mengelola stok produk dan tampilan toko. Jika Anda memiliki keterampilan kepemimpinan yang kuat dan mampu menganalisis perilaku pelanggan, kesempatan ini adalah untuk Anda. Bergabunglah dengan tim yang berkomitmen untuk kesuksesan dan inovasi dalam industri ritel.

Qualifications

• Minimal 3 tahun pengalaman memimpin tim penjualan di industri ritel.
• Kemampuan analisis perilaku pelanggan dan perhatian terhadap detail.

Responsibilities

• Memimpin dan memberikan arahan yang baik kepada Tim Penjualan.
• Mengembangkan hubungan dengan pelanggan baru dan yang sudah ada.

Skills

Kepemimpinan

Analisis perilaku pelanggan

Kemampuan komunikasi

Pelayanan pelanggan

Perencanaan strategis

Education

Diploma/Bachelor dari akademi/universitas terkemuka

Tools

Microsoft Office

Job description

Join our team as a Store Supervisor and lead a dynamic sales team towards success! We're looking for a target-oriented, customer-focused, and fashion-savvy leader to drive sales and deliver outstanding service.

Responsibilities

• Lead and give good direction to the Sales Team
• Need to be able to sell
• Prioritize customer satisfaction
• Target oriented and have a great urge to sell
• Selling fashion luxury brands
• Delivering standard service excellence to the customer, based on SOP
• Mastering knowledge and information related to the brand and become a fashion consultant to customers
• Develop a relationship with existing and new customers
• Consistently contributing sales by accomplishing store monthly target
• Controlling product stock availability
• Controlling product and display material is in good condition
• Controlling the display is clean and in accordance with guidelines

Qualifications

• At least have a Diploma's/Bachelor's degree from reputable academy/university
• Minimum 3 years leading sales team in retail industry
• Customer-oriented with excellent service skills
• High attention to details
• Having skills to do customer behavior analysis
• Proficient in Microsoft Office
• Strong strategic planning and organizational skills
• Excellent and effective problem solving, interpersonal and communication skills (written, verbal and listening)
• Willing to work on holidays and full shift