Store Operations Coordinator (Mandarin Speaker)

Rencana Terbaik Selamanya; Kota Malang; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An innovative company is seeking a Chinese-speaking Store Operations Coordinator to enhance operational excellence and streamline supply chain processes. This pivotal role involves overseeing daily store operations, coordinating distribution, and providing executive support through translation. With opportunities for growth and cross-functional project involvement, this position is ideal for someone passionate about retail operations and fluent in Mandarin. Join a dynamic team where your contributions will make a significant impact on the organization’s success.

Qualifications

• 1+ years in retail operations or supply coordination.
• Fluent in Mandarin Chinese (written/spoken).

Responsibilities

• Oversee daily store operations and inventory management.
• Coordinate distribution and manage supply chain workflows.
• Serve as the primary translator for the CEO.

Skills

Fluent in Mandarin Chinese

Retail operations experience

Analytical skills

Problem-solving skills

Multitasking skills

Job description

Store Operations Coordinator (Mandarin Speaker)

Job Title : Chinese-Speaking Store Operations Coordinator

Location : Malang

Start Date: ASAP

Core Responsibilities:

1. Operational Excellence & Store Management
2. Oversee daily store operations, including inventory monitoring, stock replenishment, and workflow optimization.
3. Conduct compliance checks (cleanliness, displays) and escalate operational issues to relevant teams.
4. Distribution & Supply Coordination
5. Coordinate distribution output: Store order demand planning, new store first distribution, daily replenishment, and reverse logistics for quality issues.
6. Manage prop shelf materials: Plan distribution for new stores, track daily losses, and process material transfers/quality issues.
7. Cross-department communication: Track goods demand, follow up on warehouse-to-store deliveries, and adjust supply chain workflows.
8. Store activity support: Configure activity plans, delegate product materials, and coordinate display/quantity adjustments with warehouses.
9. Executive Support & Translation
10. Serve as the primary Chinese-English translator for the CEO, ensuring clear communication with stakeholders.
11. Translate critical documents, meetings, and operational directives.
12. Partner with operations to resolve bottlenecks and improve processes.
13. Provide basic Mandarin training to staff and assist in onboarding Chinese-speaking employees/partners.

Requirements:

1. Fluent in Mandarin Chinese (written/spoken).
2. 1+ years in retail operations, distribution, or supply coordination.
3. Strong analytical, problem-solving, and multitasking skills.
4. Flexibility to work weekends/adjusted schedules as needed.
5. Ability to liaise across teams (warehouse, stores, executives).
6. Malang residency is mandatory for this role. Candidates currently residing outside Malang must be willing to relocate permanently.

Why Join?

Pivotal role bridging operations, distribution, and leadership.

Growth opportunities through cross-functional projects and process ownership.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Operations Coordinator?
• How much notice are you required to give your current employer?
• Are you available to work outside your usual hours when required? (e.g., weekends, evenings, public holidays)
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• Are you willing to undergo a pre-employment medical check?

What can I earn as an Operations Coordinator