Store Manager (Venue Manager) - Jakarta Area

PT Matahari Graha Fantasi (Timezone Indonesia); Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading family entertainment company is seeking a Store Manager for their Jakarta area venue. This role involves ensuring high guest satisfaction, managing daily operations, and leading a team. Candidates should have a minimum of 5 years of experience in store management and possess strong leadership and communication skills. Availability on weekends and public holidays is required.

Qualifications

• Minimum of 5 years experience as a store manager.
• Experience in a customer-centric business.
• Strong leadership and management skills.

Responsibilities

• Ensure high guest satisfaction through excellent experience.
• Manage daily activities and team performance.
• Implement all standard operating procedures effectively.

Skills

Leadership skills

Organizational skills

Communication skills

Interpersonal skills

Customer-centric approach

Education

Diploma degree in any field, preferably industrial or management major

Job description

Store Manager (Venue Manager) - Jakarta Area

To position TIMEZONE as the market leader in Family Entertainment Center (FEC) business by ensuring that our vision “To Spread Happiness and Create Memorable Moments For Our Guest” is implemented in a consistent manner.

To ensure the high level of Guest satisfaction is obtained through excellence Guest Experience in our venue.

To develop, lead and deliver growth, cost efficiency and sustainable profitability in accordance with our target, management direction and financial strategy.

To be responsible for all venue administration, receiving goods process, managing the stock inventory and ensuring availability of souvenirs and attractive display in our souvenir shop and in vending games

To manage the team and daily activity, to supervise and to coach the team in areas of daily workflow and work performance.

To identify and develop the talents within the venue to secure succession planning.

To ensure that all SOPs are well implemented in the venue.

REQUIREMENTS :

Candidate must hold a minimum diploma degree from any field, preferably from industrial or management major.

Proven successful experience of a minimum of 5 years as a store manager.

Experience of customer-centric business and gained in a value-driven organisation

High leadership qualities as proven record of lead, inspire, provide direction, and act strategically toward people and customer centric.

Strong organizational and management skill.

Good communication and interpersonal skill.

Willing to work on weekends, public holidays, and work on shifts.

Company Overview

Established in 1978, the first Timezone Family Entertainment Centre opened in Perth, Western Australia. Unlike the traditional pinball parlors and pool halls of the era, Timezone was the first family-oriented video amusement facility. This family emphasis is still a key focus of the brand today.

Following its success in Australia, Timezone went international in 1995. Today, Timezone has established a strong foothold in more than 200 locations, operating in Australia, India, Indonesia, New Zealand, the Philippines, Singapore, and Vietnam.