Store Manager (New Singapore F&B Brand – Rasa Mala)

Rasa Mala; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An exciting new F&B brand in Jakarta is seeking a passionate Store Manager to lead their first outlet. You will oversee operations, manage a team, and ensure excellent service quality. With 2-3 years of experience in restaurant management and a strong leadership ethos, you'll thrive in this fast-paced environment. If you love food and are ready to build a new store from scratch, this role is for you.

Qualifications

• 2-3 years of experience managing an F&B outlet or restaurant.
• Hands-on, detail-oriented, and comfortable in a fast-paced setup.
• Strong leadership and people management skills.

Responsibilities

• Lead, motivate, and train a team of service and kitchen crew.
• Oversee daily store operations, cleanliness, and food safety.
• Manage staff scheduling, inventory, and order placement.
• Ensure service quality, speed, and consistency according to brand standards.
• Monitor sales performance and control cost to meet profit targets.
• Handle customer feedback and resolve issues with professionalism.
• Collaborate with the HQ team on promotions, SOPs, and reports.
• Drive team spirit and create a fun, positive working culture.

Skills

Leadership

People management

Detail-oriented

Fluent in Bahasa Indonesia

Conversational in English

Job description

Store Manager (New Singapore F&B Brand – Rasa Mala)

Rasa Mala is a F&B brand from Singapore, bringing the bold and exciting flavours of Sichuan cuisine to Indonesia. Known for our spicy, flavourful and modern Asian dining experience, we’re now launching our first outlet in Jakarta — and we’re looking for a passionate, hands-on Store Manager to lead our pioneer team!

If you love food, enjoy leading people, and thrive in a fast-paced environment, this is your chance to grow with an international brand from the very beginning.

What You’ll Do

As our Store Manager, you’ll be responsible for the overall performance and operations of the restaurant, ensuring smooth day-to-day running and delivering great guest experiences. You will:

• Lead, motivate, and train a team of service and kitchen crew
• Oversee daily store operations, cleanliness, and food safety
• Manage staff scheduling, inventory, and order placement
• Ensure service quality, speed, and consistency according to brand standards
• Monitor sales performance and control cost to meet profit targets
• Handle customer feedback and resolve issues with professionalism
• Collaborate with the HQ team (Singapore) on promotions, SOPs, and reports
• Drive team spirit and create a fun, positive working culture
• Build relationship with mall management team to ensure we have good operating ground

Who You Are

We’re looking for someone who’s not only experienced — but also hungry to grow.

You’ll be a great fit if you:

• Have at least 2–3 years of experience managing an F&B outlet or restaurant
• Are hands-on, detail-oriented, and comfortable in a fast-paced setup
• Have strong leadership and people management skills
• Are fluent in Bahasa Indonesia and conversational in English
• Understand basic financials (P&L, sales, cost control)
• Have a passion for food, service, and team building
• Are excited to build and lead a new store from scratch!

Please note that the following questions are not part of the job description but seem to be application-related: What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a store manager? Do you have experience in a sales role? Which of the following languages are you fluent in? How many years of people management experience do you have?