Store Manager

JD Sports Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 300,000,000 - 400,000,000; Full time

Job summary

An established industry player in sports fashion seeks a dynamic Store Manager to lead retail operations in Surabaya. This role involves crafting effective sales strategies, ensuring compliance with operational standards, and fostering a high-performance team environment. The ideal candidate will be a proactive leader with a strong focus on customer service and sales achievements, ready to drive store success while managing day-to-day operations. Join a company that blends physical and digital retail to enhance customer experiences and be part of a team dedicated to excellence in the retail sector.

Qualifications

• Minimum 4 years experience in retail, preferably as Store Manager.
• Proficient in English and willing to work in shifts.

Responsibilities

• Create sales strategy to achieve targets and monitor SOP compliance.
• Analyze store performance and develop staff for leadership roles.

Skills

Customer Service

Leadership

Problem-solving

Communication

Sales Target Achievement

Education

Diploma Degree

Job description

JD is a sports fashion, multichannel retailer of branded sports and casual wear, combining globally recognised brands such as Nike, adidas, Puma and The North Face, with strong own brand labels such as Pink Soda and Supply & Demand to provide an elevated consumer experience. JD is an industry leading retail business which combines the best of physical and digital retail to give a compelling consumer proposition which enables its customers to shop seamlessly across all channels. JD now has over 850 stores in 19 territories worldwide.

Job Description:

• Create sales strategy and work plan in order to achieve sales targets.
• Implement and monitor SOP compliance of recruitment, training development, promotional, finance, stock, operation to ensure the store comply with the policy.
• Analyze needs and provide support in order to improve store effective & efficient store management systems.
• Monitor and control store operational excellence in order to have day to day excellent operational activity that supports the achievement of store goals.
• Analyze, monitor and evaluate store performance in predetermined areas to ensure the achievement of targets and operational standards of procedures, and to help overcome problems in store.
• Monitor and develop staff in the predetermined areas in order to build a leadership succession plan in store.

Requirement:

• Candidate must possess at least a Diploma Degree in any field, with a minimum GPA of 3.00.
• At least 4 years of working experience in the retail industry or related field, preferably with experience as a Store Manager.
• Possess good customer service, drive in achieving sales targets, strong leadership, and hard work.
• Have good interpersonal skills, problem-solving abilities, and communication skills.
• Willing to work in shifts.
• Required language(s): Proficient in English.
• Ready to work 5 days a week and on public holidays.
• Placement: Surabaya.