Store Manager

PT Hero Retail Nusantara; Makassar; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading retail company in Makassar is seeking a driven Store Manager to lead daily operations. The role includes ensuring excellent customer experiences, developing business strategies to boost sales, and motivating the store staff. Ideal candidates have over 5 years of experience in supermarket or hypermarket settings. Strong leadership and customer service skills are essential.

Qualifications

• Min. 5 years work experience as Store Manager in supermarket/hypermarket.
• Effective leadership and interpersonal skills.
• In-depth knowledge of store merchandise.

Responsibilities

• Ensure optimal store service for high customer satisfaction.
• Develop strategies to increase customers, sales, and profits.
• Lead and motivate store staff.

Skills

Strong leadership

Communication skills

Customer service skills

Analytical skills

Problem-solving skills

Time management

Job description

Overview

We are looking for a driven Store Manager to lead daily operations, optimize store performance, and ensure excellent customer experiences. If you’re a strong leader, results-oriented, and passionate about retail — we'd love to meet you!

What You Will Do

• Ensure optimal store service to create high customer satisfaction
• Develop business strategies to increase the number of customers, sales and profits
• Lead, motivate, guide and supervise store staff
• Supervise store administration and ensure the work of administrative staff is in accordance with applicable regulations and procedures
• Handle problems arising from staff or customers

What We Need

• Min. 5 years work experience as Store Manager (supermarket/hypermarket is a MUST)
• Strong leadership, communication and interpersonal skills to effectively lead staff and help customers
• Great customer service skills
• Having good analytical and problem-solving skill
• Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
• In-depth knowledge of the store\'s merchandise
• Have a strong orientation on customer satisfaction, with a focus on providing a good shopping experience and building long-term relationships with customers

What\'s your expected monthly basic salary?

Which of the following types of qualifications do you have?

How much notice are you required to give your current employer?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

How many years\' experience do you have as a Supermarket Store Manager?