Steward Supervisor

Four Points by Sheraton; Tembeling; On-site; IDR 72,000,000 - 120,000,000; Full time

Job summary

Four Points by Sheraton Lagoi Bay in Indonesia is seeking a non-management, full-time position in Food and Beverage & Culinary. You will direct stewards, maintain cleanliness, assist with banquet setups, and support kitchen staff while prioritizing guest satisfaction and safety standards.

The role requires at least 2 years in related work and a minimum of 1 year supervisory experience, with a high school diploma or GED. Excellent teamwork and professional appearance are essential.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Direct and assist stewards to improve cleanup efficiency.
• Ensure water temperature and chemical levels are documented.
• Assist with banquet plate-ups and kitchen tasks as needed.
• Support banquet and buffet by transporting and stocking items.
• Operate and maintain cleaning equipment including the dishwasher and cleaning stations.
• Assist with hiring, training, scheduling, evaluating, counseling, disciplining, and coaching staff.
• Follow safety policies, report accidents, and protect company assets.
• Ensure uniform and professional appearance and guest service standards.
• Move, lift and place objects up to 50 pounds as required.

Skills

Guest service orientation

Team leadership

Communication skills

Safety awareness

Education

High school diploma or GED

Job description

Additional Information

Job Number 26113847

Job Category Food and Beverage & Culinary

Location Jalan Gurindam Duabelas Lot B12 Mix S3, Lagoi Bay, Kecamatan Teluk Sebong, Kabupaten Bintan, Riau Islands, Indonesia, VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.