Staff Network Operation Center - Bali

PT. Varnion Technology Semesta; Kuta Selatan; On-site; IDR 83.070.000 - 132.913.000; Full time

Job summary

A technology services provider in Bali is seeking a Technical Support representative to assist clients with network issues and troubleshooting. The ideal candidate should have a Bachelor's degree in IT or a related field and possess excellent communication and problem-solving skills. Familiarity with networking tools such as Mikrotik or CCNA certification is highly desirable.

Qualifications

• Minimum Bachelor Degree in Information Technology, Computer Science, or related field.
• Fresh Graduate or Minimum 1 Years Experience in Technical Support.
• Excellent Communication Skills and Problem-Solving Abilities.

Responsibilities

• Handle troubleshooting and technical support.
• Solve network client issues remotely.
• Report and manage tickets.

Skills

Technical Support

Communication Skills

Networking Knowledge

Education

Bachelor Degree in IT or related field

Tools

Mikrotik Devices

CCNA Certification

Job description

Job Description

• Technical Support, Standby Shifting, Handling Troubleshoot/Problem
• Solving Network Client Issue by Remote, Monitoring and Helpdesk,
• Reporting and Ticketing.

Requirements

• Minimum Bachelor Degree in Information Technology, Computer Science, Information Systems, or related field
• Fresh Graduate or Minimum 1 Years Experience, Having Excellent Knowledge in Computer Networking, Familiar with Mikrotik Devices MTCNA or CCNA Certified
• Having Excellent Communication Skill (verbal and written), Possess strong analytical, conceptual, and problem-solving abilities.