Staff Logistic & Warehouse ShopeeXpress - DC SUNTER

PT Finfleet Teknologi Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company revolutionizing financial services in Indonesia! As a Staff Logistic & Warehouse member, you will play a crucial role in enhancing customer engagement for banks and financial institutions. Your expertise in KYC and verification processes will ensure seamless transactions for clients while contributing to financial inclusion. This dynamic role offers the chance to work with advanced technology and a talented team dedicated to providing exceptional service. If you're passionate about driving innovation in the financial sector, this is the perfect opportunity for you!

Qualifications

• Experience in KYC processes and digital banking solutions.
• Strong customer service skills with a focus on client satisfaction.

Responsibilities

• Manage end-to-end KYC and verification processes for clients.
• Provide support for digital account opening and loan disbursement.

Skills

KYC & Verifications

Customer Service

Digital Banking Solutions

Performance Monitoring

Education

Bachelor's Degree in Business

Certification in Financial Services

Tools

API Integration

Dashboard Software

Job description

Staff Logistic & Warehouse ShopeeXpress - DC SUNTER

We provide human resource outsourcing with robust performance monitoring & integrated-scorecard system.

We provide:

Access to ready for hire with legal compliance.Curated talent pool using proven psychometric performance.Custom on-boarding training following your company requirements.Automatically payroll calculation based on employees attendance and performance.

We are an alternative distribution company in which Banks/financial services utilize our mobile agents services to expand the reach of their existing network.

In the era of digitalization, Banks are racing to implement digital banks reaching out their online customers. We are the solution for Banks as an alternative delivery channel (ADC) in reaching out their offline customers, fast and secure, without spending on their brick-and-mortar costs.

Our mission is to play roles in the ecosystem delivering financial services to untapped market driving financial inclusion to all people.

Customer Acquisitions for Banks/Financial Services

We provide end-to-end solution to engage with our clients customers

Instant paperless account opening/loan disbursementMerchant Acquisition, PayrollCanvassing, Community, Mall Agent, on-demand visitationFully digital account opening

We provide end-to-end solution to our clients from trained dedicated agents to commissioned based agents.

KYC & Verifications

We provide complete KYC & Verifications technology and services enabling our clients to give real time approval for their customers anytime/anywhere.

We provide services, such as:

On-line Dukcapil for ID number verification using our agent’s mobile phone thru API connectionFully digital account opening process without video calleKTP verification using eKTP Reader as part of our agent equipmentLoans verification by providing the information & pictures of business conditions which can be accessed by clients through dashboardRe-Appraisal services for houses/apartments/shophouseDocuments or wet signature or cash pick-up supported with location tag & pictures.Real time loan approval/account opening.

Financial / High Value Items Logistic

We provide:

Dashboard for clients/call center to access the delivery statusProof of delivery with pictures of recipientTimestamp and location tag of delivered itemsPhone number masking to provide security of our client customerwhere our agent can contact customer without knowing customer’smobile number.

Professional Employee Organization

We provide human resource outsourcing with robust performance monitoring & integrated-scorecard system.

We provide:

Access to ready for hire with legal compliance.Curated talent pool using proven psychometric performance.Custom on-boarding training following your company requirements.Automatically payroll calculation based on employees attendance and performance.

We are an alternative distribution company in which Banks/financial services utilize our mobile agents services to expand the reach of their existing network.

In the era of digitalization, Banks are racing to implement digital banks reaching out their online customers. We are the solution for Banks as an alternative delivery channel (ADC) in reaching out their offline customers, fast and secure, without spending on their brick-and-mortar costs.

Our mission is to play roles in the ecosystem delivering financial services to untapped market driving financial inclusion to all people.

Customer Acquisitions for Banks/Financial Services

We provide end-to-end solution to engage with our clients customers

Instant paperless account opening/loan disbursementMerchant Acquisition, PayrollCanvassing, Community, Mall Agent, on-demand visitationFully digital account opening

We provide end-to-end solution to our clients from trained dedicated agents to commissioned based agents.

KYC & Verifications

We provide complete KYC & Verifications technology and services enabling our clients to give real time approval for their customers anytime/anywhere.

We provide services, such as:

On-line Dukcapil for ID number verification using our agent’s mobile phone thru API connectionFully digital account opening process without video calleKTP verification using eKTP Reader as part of our agent equipmentLoans verification by providing the information & pictures of business conditions which can be accessed by clients through dashboardRe-Appraisal services for houses/apartments/shophouseDocuments or wet signature or cash pick-up supported with location tag & pictures.Real time loan approval/account opening.

Financial / High Value Items Logistic

We provide:

Dashboard for clients/call center to access the delivery statusProof of delivery with pictures of recipientTimestamp and location tag of delivered itemsPhone number masking to provide security of our client customerwhere our agent can contact customer without knowing customer’smobile number.

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