Sr. Product Manager

Evermos; Kota Bandung; On-site; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading technology company in Indonesia is seeking a Product Manager to drive product strategy and lifecycle management. The ideal candidate will have a proven track record in product development, exceptional analytical skills, and excellent communication capabilities to collaborate with cross-functional teams. This role plays a critical part in shaping the company's product vision and achieving customer satisfaction in the Evermos platform.

Qualifications

• Experience in product development from concept to market fit.
• Demonstrated ability to manage cross-functional teams.
• Strong analytical abilities with experience in A/B testing and customer analysis.

Responsibilities

• Define strategic direction for the product and customer-centric roadmaps.
• Manage the full product lifecycle, ensuring timely delivery.
• Conduct market research and collaborate with multiple teams for successful launches.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Collaboration

Education

5 years of product management experience

Experience in Product Development

Background in Digital Marketing (preferred)

Job description

Key Responsibilities

• Product Strategy & Roadmap Development: Define and drive the strategic direction and vision for the Evermos platform in acquisition and onboarding phases. Drive the creation of actionable, customer-centric product roadmaps that align with both short-term and long-term business goals.
• Product Lifecycle Management: Manage the full product lifecycle, from ideation to development, and ultimately to scaling the product post-launch. Oversee product development milestones to ensure timely delivery, meeting customer needs, and maintaining a high level of quality.
• Market Research & Customer Insights: Conduct thorough research to identify market opportunities, customer pain points, and emerging trends. Utilize user interviews, surveys, and competitive analysis to gather insights that inform the product development process and guide decision-making.
• Cross-Functional Collaboration: Collaborate and proactively drive the team with engineering, design, sales, marketing, and customer success teams to ensure smooth product launches and ensure that product features meet the highest standards. Coordinate efforts across teams to align on product objectives and timelines.
• Data-Driven Decision Making: Leverage data to track product performance and optimize features based on key metrics. Analyze customer behavior and use analytics tools to make informed product decisions, drive iterative improvements, and demonstrate the value of product investments.
• User Experience & UX Design: Ensure the product is user-friendly and intuitive for all stakeholders, especially marketing and development teams using the WhatsApp API & CRM platform. Work closely with UX/UI designers to ensure the platform delivers an exceptional user experience and meets customer expectations.
• Documentation & Stakeholder Communication: Maintain thorough documentation, including product requirements, user stories, and release notes. Effectively communicate product progress, upcoming releases, and key milestones to internal teams, stakeholders, and customers.
  

Required Qualifications

• Experience in Product Development (0 to 1) is must: Proven track record in building and scaling products from the ground up to market fit. You should be able to navigate the complexities of taking a new product to market, iterating based on feedback, and adjusting strategies to achieve product-market fit.
• Digital Marketing Knowledge (Preferred): Background in digital marketing, particularly with experience in programmatic ad buying, email marketing, push notifications, or similar areas. Understanding how marketing automation can integrate with APIs to improve user engagement is highly valued.
• Product Management Experience: A minimum of 5 years in product management, with a demonstrated ability to manage cross-functional teams, prioritize features, define product requirements, and successfully launch products that meet both user and business needs.
• Strong Analytical & Problem-Solving Skills: Excellent at analyzing data to make informed decisions, evaluating product performance, and pivoting as necessary. Familiarity with A/B testing, user segmentation, and customer behavior analysis is highly preferred.
• Communication & Collaboration: Excellent written and verbal communication skills. Ability to work effectively with cross-functional teams and clearly articulate product vision, goals, and feedback to stakeholders at all levels.