Sr. Officer-Digital Cloud Solutions Specialist

PT. Indosat Tbk; Jakarta Pusat; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

PT. Indosat Tbk is seeking a Solution Orchestrator and Technical Architect to integrate Cloud Infrastructure, Applied AI/Automation engines, and intelligent CPaaS/Messaging channels into enterprise blueprints.

You will translate client pain points across BFSI, Government/Public Sector, and Education, and lead multi-tower deals from discovery through delivery while shaping reference architectures and governance.

Qualifications

• Minimum of 4–6 years of progressive experience in Solution Architecture, Technical Presales, Enterprise Consulting, or Technical Product Management within IT System Integrators, Enterprise Software/SaaS, Cloud MSPs, or B2B Telecommunications.
• Proven track record in orchestrating multi-tower solutions or integrating at least two of the following domains: Public/Private Cloud, Applied AI/NLP workflows, and Enterprise Messaging/CPaaS (WABA/RCS).
• Proven experience leading technical responses for high-stakes enterprise tenders/RFPs and co-pitching complex technical designs alongside Sales teams to stakeholders.

Responsibilities

• Lead and orchestrate complex multi-tower deals combining Hybrid Cloud, Centralized Data & AI, and Intelligent CPaaS.
• Decompose enterprise requirements into unified, end-to-end technical blueprints and sizing models (compute, GPU, APIs).
• Coordinate with Data/AI, Cloud/DC, and CPaaS for sub-module delivery.
• Establish multi-product strategy roadmaps tailored for priority vertical sectors.
• Formulate standardized industry reference architectures and compliance templates (OJK/BI data residency, SPBE, UU PDP).
• Formulate combined multi-product positioning and end-to-end storylines
• Drive sales enablement sessions, battlecards, and co-pitching strategies for enterprise sales teams.
• Develop interactive customer-facing demos, clickable mock-ups, and sandbox simulation environments.
• Showcase live integration flows during executive discovery sessions.
• Build customized Proof of Concept (PoC) scopes to de-risk client adoption
• Author and defend technical architectures, SLA terms, and compliance matrix for complex enterprise tenders and TORs.

Skills

Solution architecture

Technical presales

Enterprise consulting

Cloud computing

AI & NLP

CPaaS / Messaging

Governance & compliance

Stakeholder communication

Education

Bachelor's Degree in CS/IT/Telecom

Job description

Acts as the primary Solution Orchestrator and Technical Architect responsible for integrating Cloud Infrastructure, Applied AI/Automation engines, and Intelligent CPaaS/Messaging channels into high-value enterprise blueprints.

Operating at the intersection of business discovery and technical delivery, the role translates client pain points across priority vertical industries (BFSI, Government/Public Sector, and Education).

Area of Responsibilities:

1. Complex Solution Orchestration & Combined Architecture

• Lead and orchestrate complex multi-tower deals combining Hybrid Cloud, Centralized Data & AI, and Intelligent CPaaS.
• Decompose enterprise requirements into unified, end-to-end technical blueprints and sizing models (compute, GPU, APIs).
• Coordinate with Data/AI, Cloud/DC, and CPaaS for sub-module delivery.

2. Cross-Product Strategy Roadmap & Industry Benchmarking

• Establish multi-product strategy roadmaps tailored for priority vertical sectors
• Formulate standardized industry reference architectures and compliance templates (OJK/BI data residency, SPBE, UU PDP).

3. GTM Orchestration, Combined Value Proposition & Positioning

• Formulate combined multi-product positioning and end-to-end storylines
• Drive sales enablement sessions, battlecards, and co-pitching strategies for enterprise sales teams.
• Develop interactive customer-facing demos, clickable mock-ups, and sandbox simulation environments.
• Showcase live integration flows during executive discovery sessions.
• Build customized Proof of Concept (PoC) scopes to de-risk client adoption

5. Technical RFP Leadership & Governance Alignment

• Author and defend technical architectures, SLA terms, and compliance matrix for complex enterprise tenders and TORs.

Qualification:

• Education: Bachelor’s Degree in Computer Science, Information Technology, Telecommunications Engineering, Electrical Engineering, or a related technical discipline.
• Certifications (Preferred but not mandatory): Enterprise Architecture (TOGAF), Cloud certifications (AWS, GCP, Azure, or Alibaba Cloud), or FinOps / Agile Product Management certifications.

Related Experience:

• Minimum of 4–6 years of progressive experience in Solution Architecture, Technical Presales, Enterprise Consulting, or Technical Product Management within IT System Integrators, Enterprise Software/SaaS, Cloud MSPs, or B2B Telecommunications.
• Proven track record in orchestrating multi-tower solutions or integrating at least two of the following domains: Public/Private Cloud, Applied AI/NLP workflows, and Enterprise Messaging/CPaaS (WABA/RCS).
• Proven experience leading technical responses for high-stakes enterprise tenders/RFPs and co-pitching complex technical designs alongside Sales teams to stakeholders.

Technical Skills

• Multi-Tower Solution Architecture:Broad ability to design High-Level Architectures (HLA) and technical Bills of Quantity (BoQ) combining Cloud compute, AI microservices, and messaging workflows.
• Cloud & Infrastructure Sizing: Sound knowledge of Private/Hybrid Cloud hosting, GPU/compute feasibility sizing, and enterprise workload migrations.
• Applied AI & Conversational Tech: Functional understanding of Generative AI, Retrieval-Augmented Generation (RAG), conversational bots, Computer Vision (OCR/e-KYC), and API/webhook integrations.
• Rapid Prototyping & Demos: Ability to build and demonstrate interactive sandboxes, clickable customer mock-ups, and structured Proof of Concept (PoC) test beds.
• Regulatory Governance:Practical awareness of local compliance standards, including Bank Indonesia & OJK data residency mandates, SPBE frameworks, and UU Perlindungan Data Pribadi (PDP).
• Consultative Communication: Exceptional ability to decompose technical complexities into clear, business-driven ROI narratives for non-technical and executive decision-makers.
• Cross-Functional Influence & Orchestration: Proven strength in mobilizing diverse internal engineering squads, product managers, and external partners toward a single solution without direct line authority.
• Commercial & Market Awareness: Sharp understanding of vertical industry dynamics (BFSI, Public Sector, Education), competitive benchmarking, and enterprise procurement cycles.
• Learning Agility & Continuous Improvement: High adaptability to rapidly absorb emerging technologies, proactively problem-solve, and convert new capabilities into scalable client solutions.