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A digital marketing agency in Jakarta seeks a Sr. Account Executive to manage key client accounts and drive revenue growth. This position requires at least 3 years of agency experience, strong client relationship management skills, and a collaborative spirit. The ideal candidate will thrive in a diverse and supportive work environment, delivering excellent service and strategic advice to clients.
Job Description
PT. Youwez Kreasi Digital is a digital marketing agency based in Fatmawati, South Jakarta. We are currently looking for an experienced and dedicated Sr. Account Executive to join our team. As an Sr. Account Executive is your responsible for managing and growing key client accounts, ensuring successful delivery of services or products, maintaining client satisfaction, and driving revenue growth. This role acts as the primary point of contact between the client and internal teams.
Build and maintain strong, long-term client relationships.
Act as a strategic partner to clients by understanding their business needs and objectives.
Manage multiple accounts simultaneously while ensuring high-quality service and client satisfaction.
Lead client meetings, presentations, and strategy discussions.
Collaborate with internal teams to develop and execute campaigns or projects.
Monitor project timelines, deliverables, and budgets to ensure smooth execution.
Identify opportunities to upsell or cross-sell services and contribute to revenue growth.
Prepare regular reports on account performance, campaign results, and client feedback.
Resolve issues or concerns in a proactive and professional manner.
Stay updated on industry trends and market conditions to provide strategic advice to clients.
Skills, Qualifications, and Experience Required
Candidates with at least 3 years of experience in an agency, particularly within a digital agency, are highly preferred.
Strong ability to manage client relationships, including briefing, expectation setting, and regular communication.
Experience in presenting campaign proposals and reports to clients.
Excellent proficiency in English, both written and spoken, with the ability to communicate formally in a professional setting.
Ability to collaborate with cross-functional teams and manage those relationships effectively.
Good understanding of the digital industry and relevant market trends.
Ability to think strategically and analytically.
Possess a valid driver’s license (SIM A/C); owning a personal vehicle is highly recommended.
BPJS for health and employment
A collaborative, innovative, and supportive work environment, with a company culture that values diversity and inclusion