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A sports management company in Cilandak Barat is seeking a Sports Site Manager/Supervisor to oversee daily operations and coordinate activities at their facility. The ideal candidate will have significant experience in facility management, excellent organisational skills, and a passion for sports. This role involves leading a team, ensuring safety compliance, and enhancing customer satisfaction.
Manage the daily operations of the sports facility, including scheduling, staffing, and maintenance
Organise and coordinate a range of sports and recreational activities for our customers
Oversee the safety and security of the facility, ensuring compliance with relevant regulations
Manage and develop a team of sports and customer service staff, providing training and support as needed
Liaise with customers, partners, and other stakeholders to understand their needs and deliver excellent service
Develop and implement strategies to improve the facility's performance and customer satisfaction
Maintain accurate records and reporting on the facility's operations and financial performance
What we're looking for
Significant experience in a similar sports or recreational facility management role
Strong organisational and problem-solving skills, with the ability to multitask and prioritise effectively
Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
A passion for sports and recreational activities, with the ability to engage and inspire customers
Strong commercial acumen and financial management skills
A customer-centric approach, with a commitment to delivering excellent service
A relevant degree or certification in sports management, recreation, or a related field
How many years' experience do you have as a Site Supervisor?