Sport Center Manager

MatchaTalent; Jakarta Pusat; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

MatchaTalent is seeking a Sport Center Manager for a premier new facility in Pangkalpinang, Indonesia. The role requires a founding mindset to lead daily operations while driving business growth through community engagement and promotions.

You will oversee event architectures, traffic management, and cross-department collaboration to ensure high-performance service delivery and member value.

Qualifications

• Minimum Diploma (D3) or Bachelor's Degree (S1) in any major.
• Minimum 2 years of experience in facility management or fitness/sports center management.
• Adequate level of English.

Responsibilities

• Oversee daily operations to ensure they are effective, efficient, and compliant with SOPs.
• Manage the operational budget, monitor expenses, and prepare performance reports.
• Design and execute online/offline promotion strategies and events to drive traffic and revenue.
• Build and maintain relationships with sports communities, government agencies, and private institutions.

Skills

Leadership

English proficiency

Education

Diploma (D3) or Bachelor's (S1) in any major

Job description

This role requires the candidate to work in Pangkalpinang, Indonesia.

Client Overview

Our client is a premier sports and wellness destination newly established in Pangkalpinang, set to officially open in mid‑2026. The facility serves as a high‑quality environment for fitness enthusiasts to engage in a variety of athletic activities and enhance overall well‑ness. Beyond its physical amenities, the hub is designed to foster community growth and support professional networking across Bangka Belitung.

By building strong connections with local sports communities, government agencies, and private sector partners, the facility aims to become the central hub for the region's digital and physical health transformation. Through integrated sports management and creative lifestyle programming, it is committed to delivering world‑class service standards while contributing to the nation's long‑term health agenda.

Job Role

The Sport Center Manager is responsible for the end‑to‑end technical leadership and commercial success of the facility. This role requires a "Founding Manager" mindset—someone who can manage daily operations while simultaneously driving business growth through creative promotions and community building. You will serve as the primary technical architect for the facility's business strategy, ensuring that last‑mile customer engagement is seamlessly integrated with robust operational backend infrastructures to guarantee high‑performance service delivery.

Beyond physical operations, you will drive the integration of community‑focused programs to enhance service value for members. This includes designing and overseeing event architectures that leverage local partnerships to provide intelligent traffic management and secure facility access. You will lead cross‑domain teams to resolve operational issues and use proactive engagement to identify new business opportunities that enhance long‑term customer satisfaction.

Key Responsibilities

• Operational Excellence: Oversee daily operations to ensure they are effective, efficient, and compliant with established SOPs.
• Business & Revenue Growth: Manage the operational budget, monitor expenses, and prepare performance reports to be reviewed with management for continuous improvement.
• Promotion & Event Management: Design and execute online/offline promotion strategies and collaborative events to drive traffic and increase revenue.
• Community Development: Build and maintain strong relationships with sports communities, government agencies, and private institutions to expand the hub's network.
• Facility & Quality Control: Supervise the cleanliness, orderliness, and maintenance of all facilities, ensuring every customer complaint is handled professionally and promptly.
• Team Leadership: Lead, direct, and evaluate the performance of the staff (operational, cleaning, and security) to ensure maximum productivity.

Candidate Requirements

• Education: Minimum Diploma (D3) or Bachelor's Degree (S1) in any major (Management or Sports‑related fields are a plus).
• Experience: Minimum 2 years of experience in facility management or fitness/sports/wellness center management; Proven ability to plan promotions and execute events that drive commercial results during their tenure in the above roles.
• Personal & Cultural Fit: A genuine interest in community sports and a healthy lifestyle; A dynamic, active, and agile personality; Strong leadership, communicative, solution‑driven, and adaptable to a fast‑paced environment.
• Language: Adequate level of English.
• Mobility: Must be based in or willing to relocate to Pangkalpinang, Bangka Belitung.