Spa Supervisor

PT Upartners Sukses Bersama; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A wellness and beauty company in Tangerang is seeking a Sales Leader to manage a sales team, engage with clients, and oversee daily operations. The ideal candidate has 1-3 years of experience in the relevant industry and strong leadership skills. Responsibilities include driving sales performance and maintaining client relationships. This role offers a positive work environment and opportunities for growth.

Qualifications

• 1-3 years of experience in Sales within the Wellness or Beauty industry.
• Strong leadership skills with a proven ability to inspire a sales team.
• Exceptional communication and negotiation abilities.

Responsibilities

• Lead and motivate a sales team to achieve sales targets.
• Handle customer interactions and provide consultations.
• Oversee daily operations and ensure a positive customer experience.
• Track and analyze sales performance for insights.

Skills

Leadership

Customer engagement

Communication

Sales strategy

Market knowledge

Job description

Sales Leadership: Lead and motivate a sales team to achieve and exceed sales targets.

Customer Engagement: Handle customer interactions, including greeting clients, explaining our services, and providing consultations.

Sales & Upselling: Actively promote and upsell services and products, tailoring recommendations to meet customer needs.

Relationship Management: Build and maintain strong client relationships to encourage repeat business and customer loyalty.

Personnel Management: Manage all personnel at the outlet (including Spa Therapists, Office Girls, and Security), ensuring smooth operations and a positive work environment.

Market Knowledge: Stay informed about industry trends, competitive products, and services to effectively showcase our offerings.

Operational Management: Oversee the day-to-day operations of the outlet, ensuring a seamless customer experience.

Performance Monitoring: Track and analyze sales performance, providing regular reports and actionable insights to senior management.

Qualifications:

• At least 1 - 3 years of proven experience in Sales within the Wellness or Beauty industry (within an aesthetic or beauty clinic is a significant plus)
• In-depth knowledge of industry-specific products and services, with the ability to showcase their value
• Strong leadership skills, capable of guiding and inspiring a sales team to success
• Exceptional communication and negotiation abilities, with a talent for building lasting client relationships
• A results-driven mindset with a track record of consistently meeting and exceeding sales targets