Spa Supervisor

IndoLinen; Denpasar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury spa service provider in Denpasar is seeking a Spa Supervisor to manage daily operations, ensure excellent customer service, and oversee staff training. Candidates should possess strong supervisory skills, effective communication, and prior experience in the hospitality industry. The role is full-time and on-site, offering a dynamic work environment where customer satisfaction is paramount.

Qualifications

• Strong supervisory and training capabilities required.
• Excellent customer service and communication skills necessary.
• Prior experience handling receptionist duties is essential.
• Problem-solving and organizational skills are crucial.
• Ability to work in a team-oriented environment.

Responsibilities

• Oversee daily operations of the spa and ensure smooth workflow.
• Handle reception duties and customer inquiries effectively.
• Provide training and supervision to spa staff.
• Address customer complaints to enhance satisfaction.

Skills

Supervisory Skills

Customer Service

Communication Skills

Problem-solving

Organizational Skills

Team-oriented

Education

High school diploma or equivalent

Job description

Role Description

This is a full-time on-site role located in Denpasar for a Spa Supervisor. The Spa Supervisor will oversee daily operations of the spa, ensure excellent customer service, handle receptionist duties, and provide staff training. Additionally, the role includes supervising spa employees, addressing customer complaints and inquiries, and ensuring a smooth workflow within the spa environment.

Qualifications

• Supervisory Skills and Training capabilities
• Strong Customer Service and Communication skills
• Experience in handling Receptionist Duties
• Excellent problem-solving and organizational skills
• Ability to work effectively in a team-oriented environment
• Previous experience in the hospitality or luxury services industry is a plus
• High school diploma or equivalent; additional relevant certifications are advantageous