Spa Manager

PT Upartners Sukses Bersama; Jakarta Utara; On-site; IDR 150.000.000 - 200.000.000; Full time

Job summary

A leading wellness company in Jakarta Utara is seeking an experienced sales leader to motivate a sales team, engage customers, and manage operations. The ideal candidate will have 2-3 years of sales experience in the Wellness or Beauty industry, with strong leadership and communication skills. This role offers the opportunity to shape customer experiences and drive business success.

Qualifications

• 2-3 years of experience in Sales within the Wellness or Beauty industry.
• Strong knowledge of industry-specific products and services.
• Exceptional communication and negotiation skills.

Responsibilities

• Lead and motivate a sales team to achieve targets.
• Manage personnel to ensure smooth operations.
• Track and analyze sales performance.

Skills

Sales leadership

Customer engagement

Communication

Negotiation

Relationship management

Job description

Sales Leadership: Lead and motivate a sales team to achieve and exceed sales targets.

Customer Engagement: Handle customer interactions, including greeting clients, explaining our services, and providing consultations.

Sales & Upselling: Actively promote and upsell services and products, tailoring recommendations to meet customer needs.

Relationship Management: Build and maintain strong client relationships to encourage repeat business and customer loyalty.

Personnel Management: Manage all personnel at the outlet (including Spa Therapists, Office Girls, and Security), ensuring smooth operations and a positive work environment.

Market Knowledge: Stay informed about industry trends, competitive products, and services to effectively showcase our offerings.

Operational Management: Oversee the day-to-day operations of the outlet, ensuring a seamless customer experience.

Performance Monitoring: Track and analyze sales performance, providing regular reports and actionable insights to senior management.

Qualifications:

• At least 2 - 3 years of proven experience in Sales within the Wellness or Beauty industry (within an aesthetic or beauty clinic is a significant plus)
• In-depth knowledge of industry-specific products and services, with the ability to showcase their value
• Strong leadership skills, capable of guiding and inspiring a sales team to success
• Exceptional communication and negotiation abilities, with a talent for building lasting client relationships
• A results-driven mindset with a track record of consistently meeting and exceeding sales targets