Sous Chef - Steak House Specialty25070087

JW Marriott; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join JW Marriott as a Sous Chef and be accountable for the daily operations of the kitchen at our steak house. This role involves managing kitchen staff, ensuring high food quality and sanitation standards, and delivering exceptional service to our esteemed guests. We prioritize development and happiness for our team members, which translates into elevated guest experiences.

Qualifications

• 4 years of experience in culinary, food and beverage, or related area.
• 2 years experience with a 2-year degree in Culinary Arts.
• Strong leadership and coaching abilities.

Responsibilities

• Manage daily kitchen operations and ensure quality standards.
• Lead and develop kitchen staff while maintaining food standards.
• Prepare, cook, and present a variety of foods.

Skills

Culinary Skills

Leadership

Food Presentation

Education

High school diploma or GED

2-year degree in Culinary Arts or related field

Job description

Sous Chef - Steak House Specialty25070087

Accountable for the overall success of daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading staff and managing all food-related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high-quality product is produced. Responsible for guiding and developing staff, including direct reports. Must ensure sanitation and food standards are achieved.

Candidate Profile

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area.
• OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in culinary, food and beverage, or related professional area.

Core Work Activities

Ensuring Culinary Standards and Responsibilities are Met

• Manage kitchen shift operations and ensure compliance with all Food & Beverage policies, standards, and procedures.
• Estimate daily production needs weekly and communicate to kitchen staff.
• Assist Executive Chef with kitchen operations and preparation.
• Prepare and cook various foods, including for special guests or functions.
• Develop and create new applications, ideas, and food presentations.
• Maintain standards for purchasing, receiving, and food storage.
• Ensure compliance with food handling and sanitation standards.
• Perform duties of kitchen managers and staff as needed.
• Recognize quality products, presentation, and flavor.
• Ensure compliance with laws and regulations.
• Operate and maintain kitchen equipment, report malfunctions.
• Check quality of raw and cooked foods.
• Supervise and coordinate food preparation activities.
• Lead shifts, personally preparing food and executing requests.
• Use interpersonal skills to lead, influence, and motivate staff.
• Build mutual trust and respect within the team.
• Maintain employee productivity and clarify expectations.
• Foster open, collaborative relationships with staff.
• Fairly enforce property policies.
• Communicate performance expectations and recognize successes.

Ensuring Exceptional Customer Service

• Provide outstanding service to ensure customer satisfaction and retention.
• Manage daily operations to meet quality standards and guest expectations.
• Set a positive example in guest relations.
• Empower employees to deliver excellent service.
• Interact with guests for feedback and handle complaints.

Maintaining Culinary Goals

• Achieve and exceed performance, budget, and team goals.
• Develop goals and plans for organizing and accomplishing work.
• Use Labor Management System for scheduling and tracking attendance.
• Train employees on safety procedures.

Managing Human Resources Activities

• Identify developmental needs and coach staff.
• Improve service through communication and guidance.
• Participate in performance appraisals and provide feedback.
• Report issues to management and HR.

Additional Responsibilities

• Provide information via phone, email, or in person.
• Analyze information and evaluate results to solve problems.
• Attend relevant meetings.

Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in non-discrimination on any protected basis, including disability and veteran status.

Marriott Hotels aim to elevate hospitality through innovation and comfort. Join us to deliver heartfelt, forward-thinking service that embodies our legacy. Be where you can excel, start your purpose, belong to a global team, and become your best self.

JW Marriott, part of Marriott's luxury portfolio, features over 100 properties worldwide. We prioritize our associates' happiness because it translates into guest satisfaction. Our hotels offer unique training, development, and recognition opportunities in a luxurious environment focused on well-being. Join us and experience The JW Treatment—where caring for our guests begins with caring for our team.