Software Engineer (Financial Service)

Mekari; Daerah Khusus Ibukota Jakarta; On-site; IDR 60.000.000 - 100.000.000; Full time

Job summary

An established industry player in the SaaS sector is seeking passionate individuals to join their dynamic team. This role focuses on maintaining high levels of customer engagement, ensuring satisfaction, and driving product adoption. You will collaborate closely with clients to gather feedback and work with the product team to enhance offerings. The company prides itself on fostering a friendly and innovative work environment, providing competitive salaries, premium health insurance, and flexible work arrangements. If you are eager to make a significant impact in a leading SaaS company, this opportunity is perfect for you.

Benefits

Premium private health insurance

Flexible working hours

Notebook Ownership Program

Allowance for sports activities

Annual and unpaid leaves

Free co-working space services

Friendly work environment

Opportunity for career growth

Qualifications

• Good knowledge of Ruby and basic Javascript required.
• Familiarity with SQL and version control systems is essential.

Responsibilities

• Maintain high customer engagement and satisfaction.
• Proactively drive product adoption and gather client feedback.

Skills

Ruby

Javascript

Problem-solving

Teamwork

Communication

Tools

Rails

Sinatra

VueJs

ReactJs

SQL

Git

Docker

Kubernetes

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Descriptions:

• Maintain high levels of customer engagement (including on-site meetings) with a focus on customer satisfaction and loyalty
• You will work with your accounts proactively to drive product adoption as well as act as the voice of clients
• Proactively spot and correct any issues that could affect customer satisfaction or retention
• Facilitate periodic reviews with customers, determining new requirements and further success through engaging and consultative discussions
• Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap

Technical Requirements:

• Good knowledge of Ruby. Experience with Ruby frameworks (e.g. Rails, Sinatra) is a plus.
• Understand basic Javascript. Experience with Javascript frameworks (e.g. VueJs, ReactJs) is a plus.
• Familiarity with relational databases concepts (SQL syntax, indexing, structures, and query optimization).
• Understand programming practices such as separation of concerns, unit testing, and writing self-documenting code.
• Familiarity with version control systems such as Git or Mercury.
• Have some experience in deploying an app to the production environment

Soft Skill Requirements:

• Integrity and humility is a must
• Passionate about problem-solving and software engineering
• Possess excellent teamwork skill
• Good communication skills with technical and non-technical team members
• Love to learn new things and share them with others

You will impress us if you are:

• Experienced with containers and orchestration (e.g. Docker & Kubernetes)
• Experienced in building a high performance & highly available web application
• Experienced in mentoring more junior developers
• Maintain an open-source project or is an open-source contributor

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari [ENG] or bit.ly/RekrutmenMekari-FAQ [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!