Social Media Specialist (Bali)

Transcosmos; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading digital marketing partner in Jakarta seeks a Social Media Manager to develop and implement strategies while overseeing a team. The role includes content creation, community engagement, and adapting to trends, ensuring brand alignment and growth across platforms.

Qualifications

• Proven experience in social media management and strategy development.
• Strong leadership and team management skills.
• Excellent communication and content creation skills.
• Ability to analyze social media metrics and adjust strategies accordingly.

Responsibilities

• Develop and implement comprehensive social media strategies.
• Lead and mentor a team of social media specialists.
• Oversee content creation for all social media platforms.
• Monitor and engage with the online community.

Skills

Leadership

Communication

Content Creation

Social Media Management

Job description

Develop and implement comprehensive social media strategies that align with the company's goals and objectives. Identify target audiences and create tailored content strategies to engage and grow our online community across platforms such as IG, FB, TikTok, and our website.

Lead and mentor a team of social media specialists, providing guidance and support to ensure high-quality output. Assign tasks, manage workloads, and oversee the execution of social media campaigns.

Oversee the creation and curation of engaging and relevant content for all social media platforms, including text, images, videos, and infographics. Ensure all content aligns with the client's brand voice and visual identity.

Monitor and engage with our online community, responding to comments, messages, and mentions in a timely and professional manner. Foster a positive and active community by encouraging user-generated content and participation.

Stay updated on the latest social media trends, tools, and best practices. Experiment with new features and platforms to keep our social media presence fresh and innovative.

Develop and implement crisis management plans to handle any negative publicity or social media crises. Respond quickly and effectively to any issues that arise, maintaining the client's reputation.

Qualifications:

• Proven experience in social media management and strategy development
• Strong leadership and team management skills
• Excellent communication and content creation skills
• Ability to analyze social media metrics and adjust strategies accordingly

About PT Transcosmos Indonesia:

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a global digital transformation partner specializing in customer experience solutions and digital marketing services.

We offer integrated services including omni-channel contact center & BPO, social networking services, e-commerce, website & app development, digital ads & KOL, and social media management.

At TCID, we combine skilled professionals with cutting-edge technology to deliver exceptional services.

Contact us at: [Your email address]