Social Media Admin

PT. Mom Easy Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A dynamic company in baby products seeks a Social Media Manager to oversee social media platforms, create engaging content, and respond to customer inquiries. The ideal candidate has an Associate's degree and is proficient in using Canva and other digital tools. This role offers opportunities to engage in online customer service and design innovative content. Located in Jakarta Utara, Indonesia.

Qualifications

• Minimum education: Associate's degree.
• Active spoken English is required.
• Proficient in using computers and social media platforms.

Responsibilities

• Manage and create content for social media platforms.
• Provide product offers to customers via online channels.
• Respond to customer inquiries in a timely manner.

Skills

Social media management

Design skills (Canva)

Customer service

English proficiency

MS Office proficiency

Education

Associate's degree

Tools

Canva

Gmail

Google Docs

Job description

Job Description

Manage social media (create designs, content, captions, and upload them to social media; Instagram, TikTok, Facebook)

Provide product offers to customers via WhatsApp, social media, and (marketplace if needed)

Respond to customer inquiries

Understand product knowledge (baby products)

Quality control

Requirements

Minimum education: Associate's degree

Spoken English (active)

Proficient in using computers (Microsoft Office, web browsing, chat apps, Facebook, Gmail, Google Docs, etc.)

Ability to create designs (minimum proficiency in Canva)

Familiarity with online shopping forums and social media

Communicative in serving customers both online and offline

Honest, disciplined, diligent, meticulous, friendly, and highly motivated