Slack Account Executive, Indonesia - SMB

Salesforce, Inc..; Daerah Khusus Ibukota Jakarta; On-site; USD 30,000 - 70,000; Full time

Job summary

Join a dynamic team at an innovative company that values collaboration and customer success. As an Account Executive, you will engage with small and medium businesses, driving adoption of a leading communication platform. Your role will involve understanding customer needs, providing tailored recommendations, and fostering relationships that enhance user experience. This position offers a unique opportunity to make a significant impact in a rapidly evolving environment, where your contributions will help shape the future of work. If you're passionate about helping businesses thrive, this is the place for you.

Qualifications

• Strong consultative selling skills with a focus on customer needs.
• Ability to drive revenue through proactive outreach.

Responsibilities

• Drive ACV within the SMB segment by creating and closing opportunities.
• Serve as the voice of the customer and collect feedback for improvement.

Skills

Business acumen

Consultative selling

Prospecting skills

Compelling communicator

Collaborative attitude

Resourceful

Drive for results

Job description

Slack is more than just a tech company. We are on a mission to make your working life simpler, more pleasant, and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent eager to do the best work of their life while supporting others in doing the same. We are looking for an Account Executive to join us in our Indonesia Small Medium Business (SMB) sales team. This segment represents a huge opportunity for Slack and we are excited to develop this business unit in Indonesia. We seek outstanding people eager to do excellent work while supporting others in doing the same! You will be responsible for evangelizing the value of Slack to new SMB prospects, as well as working with existing customers to drive adoption and the value they derive from our platform. We are a customer-centric team that is passionate about the development of trusted relationships across our customer base.

You will work closely with customers to understand their business objectives and act as their trusted guide to enable our customers to work in new ways. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! Slack has a positive, diverse, and supportive culture— we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

What you will be doing:

1. Drive ACV within the SMB segment (up to 200 employees) by creating, navigating, and closing opportunities, and making our customers successful with Slack.
2. Provide recommendations based on a customer’s business needs and usage patterns.
3. Lead multiple customers simultaneously at various stages of the Slack buying cycle.
4. Drive revenue through proactive outreach to new and existing customers.
5. Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries.
6. Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas.

Across all sales teams, we are looking for the following attributes:

• Business acumen
• Consultative selling
• Prospecting skills
• Compelling communicator
• Urgency
• Competitive spirit
• Collaborative, win-as-a-team attitude
• Resourceful
• Coachable
• Drive for results
• Trusted advisor

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world. For more information on how Slack makes teams better connected, visit slack.com. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack. *LI-Y

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