Services Specialist- Field Svc Ops - UC

Cari; Jakarta Pusat; On-site; IDR 500,000,000 - 850,000,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Tailored financial programs

Wellbeing activities

Job summary

Baker Hughes is seeking a Services Specialist - Field Svc Ops to drive commercial growth for oilfield chemical solutions in the assigned territory. The role blends technical presentations, customer relationship management, and strategic market development to deliver value and revenue growth.

Responsibilities include coordinating field trials, preparing proposals, and negotiating contracts, while collaborating with operations and commercial teams to ensure customer success and long-term

Qualifications

• Bachelor's degree in Chemical Engineering, Petroleum Engineering, Chemistry, or related technical discipline.
• Minimum 5 years of experience in Oil & Gas production.
• Experience with upstream oilfield operations in sales and operational roles.
• Established relationships with Oil & Gas operators, service companies and EPC contractors.
• Ability to identify customer challenges and develop technical and commercial solutions.
• Experience in recommending products, conducting technical presentations, and communicating value propositions.
• Experience supporting field trials, product evaluations and performance assessments.
• Strong B2B sales experience with a proven track record of achieving commercial objectives.
• Experience in pricing strategies, tender processes, bidding activities and contract negotiations.

Responsibilities

• Developing and growing the oilfield chemical business within the assigned territory through strategic customer engagement and market development initiatives.
• Identifying new customer opportunities and expanding relationships with existing customers to drive sustainable business growth.
• Generating sales revenue and achieving business targets through effective opportunity management and commercial execution.
• Coordinating field trials, product evaluations, and implementation activities to demonstrate product effectiveness and customer value.
• Preparing commercial proposals, quotations, and technical recommendations tailored to customer requirements.
• Managing customer relationships, contracts, and commercial agreements to ensure long-term partnership success.
• Collaborating with operations, technical, and commercial teams to deliver integrated solutions that address customer challenges.
• Supporting tender submissions, bidding activities, and contract negotiations to secure new business opportunities.
• Monitoring market trends, customer needs, and competitive activity to identify new growth opportunities and business strategies.

Skills

Sales experience

Customer relationship management

Negotiation

Technical presentations

Lead generation

Opportunity qualification

Stakeholder management

Business development

Pricing strategies

Contract negotiations

Education

Bachelor's degree in Chemical Engineering, Petroleum Engineering, Chemistry, or related technical discipline

Job description

Services Specialist - Field Svc Ops - UC

Driving Business Growth Through Technical Expertise and Customer-Focused Chemical Solutions

Baker Hughes is a global energy technology company serving customers across the energy value chain in more than 120 countries. Our Production Solutions business helps operators improve production efficiency, maximize asset performance, and achieve operational reliability through innovative chemical technologies and technical services. By combining industry expertise with customer-focused solutions, we help our customers overcome complex production challenges and unlock value across their operations.

Partner with the best

Fuel your passion

The Services Specialist - Field Svc Ops - UC is responsible for driving commercial growth and expanding Baker Hughes' oilfield chemical business within the assigned territory. This role combines technical expertise, business development, and customer relationship management to identify opportunities, deliver value-driven solutions, and support customers throughout the sales and implementation lifecycle. Working closely with customers, operations teams, and commercial stakeholders, the position plays a key role in achieving revenue objectives while ensuring successful product adoption and customer satisfaction.

As a Services Specialist - Field Svc Ops - UC, you will be responsible for:

• Developing and growing the oilfield chemical business within the assigned territory through strategic customer engagement and market development initiatives.
• Identifying new customer opportunities and expanding relationships with existing customers to drive sustainable business growth.
• Generating sales revenue and achieving business targets through effective opportunity management and commercial execution.
• Conducting technical presentations, product demonstrations, and solution discussions with customers and industry stakeholders.
• Coordinating field trials, product evaluations, and implementation activities to demonstrate product effectiveness and customer value.
• Preparing commercial proposals, quotations, and technical recommendations tailored to customer requirements.
• Managing customer relationships, contracts, and commercial agreements to ensure long-term partnership success.
• Collaborating with operations, technical, and commercial teams to deliver integrated solutions that address customer challenges.
• Supporting tender submissions, bidding activities, and contract negotiations to secure new business opportunities.
• Monitoring market trends, customer needs, and competitive activity to identify new growth opportunities and business strategies.

To be successful in this role you will:

• Have a Bachelor's degree in Chemical Engineering, Petroleum Engineering, Chemistry, or a related technical discipline.
• Have a minimum of 5 years of experience within the Oil & Gas production industry.
• Demonstrate experience working with upstream oilfield operations in sales and operational roles.
• Have established relationships with Oil & Gas operators, service companies, and EPC contractors; this is preferred.
• Possess the ability to identify customer challenges and develop effective technical and commercial solutions.
• Demonstrate experience in recommending products, conducting technical presentations, and communicating value propositions to customers.
• Have experience supporting field trials, product evaluations, and performance assessments.
• Possess strong B2B sales experience with a proven track record of achieving commercial objectives.
• Demonstrate expertise in business development, lead generation, and opportunity qualification.
• Have experience managing key customer accounts and developing long-term customer relationships.
• Possess knowledge of contract negotiation, tender processes, bidding activities, and commercial proposal development.
• Demonstrate understanding of pricing strategies and margin management principles.
• Have excellent communication, presentation, and stakeholder management skills.
• Demonstrate strong negotiation, influence, and closing capabilities.
• Possess a customer-centric mindset with excellent relationship management skills.
• Be self-motivated, results-oriented, and capable of working effectively in a collaborative team environment.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer flexible working patterns aligned with business and customer requirements.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our innovations have transformed the energy industry for over a century. To continue driving progress, we invest in people who embrace challenges and create value for our customers. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Specialist - Field Svc Ops - UC

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress

Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.