ServiceNow Developer Sr. Consultant - ServiceNow - PH PDC

Deloitte PLT; Daerah Khusus Ibukota Jakarta; Hybrid; USD 40.000 - 60.000; Full time

Job summary

Deloitte is seeking a ServiceNow Developer Sr. Consultant to join our team in Jakarta. This role involves providing high-level design and solutions, leading technical projects, and mentoring team members. Ideal candidates will have significant experience in ServiceNow, leadership abilities, and exceptional problem-solving skills. Join us for a rewarding career with professional development opportunities and a supportive environment.

Benefits

Rewards platform

Training and development

Career support and mentoring

Paid time off and holidays

Health and life insurance

Qualifications

• 6+ years experience in Design and Implementation of ServiceNow Automation Platform.
• Certified Implementation Specialist (ITSM or CSM) required.
• Nice to have: ServiceNow Certified Application Developer.

Responsibilities

• Deliver technical design documents and understand workflow engines.
• Map client business requirements to technical specifications.
• Work effectively in a team and ensure project integrity.

Skills

Team player

Interpersonal skills

Communication skills

Leadership

Problem-solving

Logical reasoning

Creative thinking

Fluency in English

Education

Bachelor’s degree in Software Engineering or Information Technology

Tools

ServiceNow

Job description

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ServiceNow Developer Sr. Consultant - ServiceNow - PH PDC

Service Line / Portfolios: Enterprise Technology & Performance

Location:

Manila, PH

Title: ServiceNow Senior Consultant based in Deloitte Consulting Philippines Delivery Center

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

Deloitte helps organizations reset their IT strategy and implement the systems and solutions, including cutting-edge cloud services, to re-energize performance across the enterprise.

As a ServiceNow Developer, you will provide high level design and technical solutions for ServiceNow team:

• You will prioritize multiple tasks effectively and deliver technical design documents. Understanding the workflow engines is necessary.
• Responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

Enough about us, let’s talk about you

• Bachelor’s degree in Software Engineering, Information Technology, or equivalent
• 6+ years experience in Design and Implementation of ServiceNow Automation Platform
• Team player with effective interpersonal and communication skills
• Demonstrated leadership and teamwork within or outside a work setting
• Exceptional problem-solving ability. Logical reasoning, creative thinking, comfort with numbers, and the ability to untangle complex issues
• Strong passion for consulting, ability to adapt and cope in a fast pace, challenging work hours and environment
• Fluent verbal and written English language skills
• A sense of humor

To be successful in this role, you should have the following key experience and capabilities:

• Minimum: ServiceNow Certified Implementation Specialist (ITSM or CSM)
• Nice to have: ServiceNow Certified Application Developer

What is in store for you?

• Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and a shifting schedule.
• Rewards platform – your hard work won't go unnoticed at Deloitte!
• Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
• Benefits effective upon hiring including paid time off and holidays, health, and life insurance!

Next Steps

Sound like the sort of role for you? Apply now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

In Philippines, the services are provided by Navarro Amper & Co and other related entities in Philippines ("Deloitte in Philippines"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Philippines, which is within the Deloitte Network, is the entity that is providing this Website.