Service Supervisor Industry East 2 Branch

Rentokil Initial; Jakarta Timur; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player seeks a dedicated supervisor to lead service technicians in enhancing customer satisfaction. This role involves managing technician performance, maintaining service areas, and ensuring quality reporting to clients. The company values training and development, offering a clear career path for employees. Join a forward-thinking organization that prioritizes teamwork and innovation, making a real impact in pest control and hygiene services. If you are passionate about leading teams and delivering exceptional service, this opportunity is for you!

Benefits

Attractive monthly base salary

Performance incentive

Training & Development

Career path

Qualifications

• 1+ year of experience in related field required.
• Must possess a valid driving license and be willing to travel.

Responsibilities

• Supervise and manage service technicians effectively.
• Maintain customer areas and support performance of technicians.

Skills

Good communication skills

Decision-making skills

Leadership skills

Education

Bachelor’s Degree in Agrotechnology

Bachelor’s Degree in Biology

Bachelor’s Degree in Environmental Health

Job description

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene, and enhancing interior spaces with plants and scenting. We are experts in our field, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, relationships, and teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader providing quality, diligent, and friendly services to all customers. In France, Initial Workwear specializes in the supply and laundering of workwear, garments, and protective uniforms and equipment, focusing on top quality products and services. Our plant business, Ambisius, is seen as the expert in interior and exterior landscaping, operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene, and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal, and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our functional departments, you would be supporting all of our businesses.

Job Description:

1. Supervise and manage our service technicians.
2. Maintain the area of customers.
3. Support performance service technicians.
4. Make reports for customers about their service.

Minimum Requirements:

1. Candidate must possess at least a Bachelor’s Degree in Agrotechnology, Biology, or Environmental Health.
2. At least 1 year of working experience in the related field.
3. Able to travel and have a driving license.
4. Good communication and decision-making skills.
5. Leadership skills.
6. Willing to work at Industry East 2 Branch (Cikarang).

Benefits:

1. Attractive monthly base salary.
2. Performance incentive.
3. Training & Development.
4. Career path.