Service Supervisor Industry East 2 Branch

Rentokil Initial; Cikarang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in pest control is hiring a Service Supervisor to oversee technicians, ensure excellent customer service, and prepare performance reports. Candidates should hold a relevant Bachelor's degree and have at least 1 year of experience in a similar role. This position offers attractive salary and incentives along with career development opportunities.

Benefits

Attractive monthly base salary

Performance incentives

Training & Development opportunities

Career advancement pathways

Qualifications

• At least 1 year of relevant work experience.
• Ability to be mobile and possess a valid driving license.
• Willing to work at Industry East 2 Branch (Cikarang).

Responsibilities

• Supervise and manage service technicians.
• Maintain customer service areas.
• Prepare reports for customers regarding services.

Skills

Communication

Leadership

Decision-making

Education

Bachelor's Degree in Agrotechnology, Biology, or equivalent

Job description

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene, and enhancing interior spaces with plants and scenting. We are experts in our field, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and customers. Rentokil Initial values equality and fairness as fundamental rights of all colleagues. We live our values of Service, Relationships, and Teamwork, which were identified by our colleagues worldwide.

Our family of businesses includes:

• Rentokil Pest Control: The world's leading commercial pest control company, operating in 70 countries, ranked in the top 3 in 65 countries.
• Initial Hygiene: Market leader providing quality, diligent, and friendly services across 38 of 44 countries we operate in.
• Initial Workwear: In France, specializing in the supply and laundering of workwear, garments, and protective uniforms and equipment.
• Ambisius: Our plant business, recognized as an expert in interior and exterior landscaping, operating across the US, Europe, Asia, and Pacific.
• Steritech Branch Protection: Industry leader providing innovative solutions to mitigate risks and support business growth.
• Additional businesses include Medical Services, Specialist Hygiene, and Property Care, each leading their fields.

  Globally, we maintain a positive reputation for our knowledge and integrity. Our central support functions include Human Resources, IT, Finance, Legal, and Marketing & Innovation, located at our Head Office and in-country. Supporting all our business units, you would work within our departmental teams.

  Job Description:

  1. Supervise and manage our service technicians.
  2. Maintain customer service areas.
  3. Support performance of service technicians.
  4. Prepare reports for customers about their services.

  Candidate Requirements:

  1. Bachelor's Degree in Agrotechnology, Biology, or equivalent.
  2. At least 1 year of relevant work experience.
  3. Ability to be mobile and possess a valid driving license.
  4. Good communication skills and decision-making ability.
  5. Leadership skills.
  6. Willing to work at Industry East 2 Branch (Cikarang).

  Benefits:

  1. Attractive monthly base salary.
  2. Performance incentives.
  3. Training & Development opportunities.
  4. Career advancement pathways.