Service Engineer Hardware

IBA Worldwide; Daerah Khusus Ibukota Jakarta; On-site; IDR 15.000.000 - 30.000.000; Full time

Job summary

A leading company focused on innovative cancer treatment solutions is seeking a Hardware Service Engineer to participate in the installation of a Proton Therapy Center. This role involves critical responsibilities in both installation and client support phases, demanding a blend of technical expertise and strong communication skills. If you're ready to contribute to a meaningful mission in healthcare technology, apply now.

Qualifications

• Bachelor or Master degree in electro-mechanical Engineering or equivalent experience.
• Experience in electrical cabling, systems troubleshooting, and mechanical systems installation.
• Strong communication skills in Indonesian and English.

Responsibilities

• Responsible for installation, calibration, and commissioning activities.
• Maintain and troubleshoot the equipment during customer service.
• Provide technical support to medical staff during patient treatment.

Skills

Troubleshooting

Technical Support

Communication

Education

Bachelor or Master degree in electro-mechanical Engineering

Tools

Cooling systems

High and low voltage equipment

Job description

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Service Engineer Hardware

Requisition ID: 3538

Location:

Jakarta, ID

Work regime: Full-Time

Kind of contract: Open Ended Contract

This position is the opportunity to participate to the launch of a new installation project in Center for Nuclear Medicine and Radiation Therapy at RSPAD Gatot Soebroto Hospital Jakarta, Indonesia.

The center will be the first proton therapy system in Indonesia, located in the downtown of Jakarta near Monas National Monument. Gatot Soebroto Central Army Hospital is a military hospital in Jakarta, Indonesia. Established in 1819, the hospital is the main hospital for the Indonesian Army.

The Proton Therapy Center will be equipped with IBA ProteusONE including:

• PBS dedicated nozzle
• CBCT
• UBTI

The installation of the Proton Therapy Center will start around November 2025 and will be delivered within 13 months.

Mission

You play a key role in our mission to treat patients and fight cancer!

As Hardware Service Engineer, you are responsible for installation, calibration and commissioning activities on the Proton Therapy Centre, with a specific focus on the electromechanical equipment.

Challenges we trust you with

As Hardware Service Engineer, you are responsible for:

During the installation phase (+/- 12 months)

· Participating in the installation of the IBA equipment on the Proton Therapy site with a broad exposure across all electro-mechanical sub-systems (cyclotron, gantry, power supply cabinets, electrical wiring, patient positioning equipment, etc...)

· Testing, calibrating and validating the equipment according to the specifications and ensuring the customer requirements are met in terms of compliance, quality, technical performance and timing

· Critically analyzing data to diagnose and troubleshoot mechanical and electrical issues

· Collaborating intensively during installation and commissioning phase with subcontractors to supervise the installation until the start-up of equipment

· Ensuring the highest quality of state-of-the-art technologies and services

During the Customer Service phase

· Maintaining and troubleshooting the equipment

· Operating the system and providing technical support to the medical staff during patient treatment and clinical operations

· Ensuring the client requirements are met in terms of technical performance, timing and safety

· Carrying out preventive and corrective maintenance on equipment (shift work)

· Upgrading and improving the system in collaboration with the R&D and other departments

What we value

You have:

· A Bachelor or Master degree in electro-mechanical Engineering or an equivalent experience

· A sound experience in electrical cabling & systems troubleshooting and mechanical systems installation

· Technical knowledge of cooling systems, vacuum systems, electronic control units, drivers, sensors, electric motors, high and low voltage equipment

· The ability to troubleshoot complex systems

· The ability to work autonomously on well-defined tasks

· Strong written and verbal communication skills in Indonesian and English

· Knowledge of local EHS regulations

And you also are:

· Able to follow procedures and you able to deliver on strict deadlines

· Conscientious and organized, able to provide good quality reporting

· Analytical, with good troubleshooting skills, able to identify root cause of issues

· Willing to share your knowledge in your area of expertise

· A team player with strong interpersonal skills

· Willing to travel extensively during the training period (+/- 6 months)

· A flexible person, willing to work in rotating shift work, night work and weekends (up to 50% of your time)

Life at IBA

At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team. Let’s shape the future of technology together!

Apply today and be part of a mission that matters!