Service Ambassador / Service Crew

Surrey Hills Holdings; Kenangan; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading restaurant concept in Indonesia is expanding and seeks Full Time Service Crew members for various restaurant outlets. As a Service Crew, you will ensure excellent service and manage front-of-house operations in a vibrant atmosphere, enhancing customer loyalty and satisfaction. Join us to experience the diversity of Australian hospitality while enjoying attractive benefits and opportunities for growth.

Benefits

Staff Meals and Discount across all outlets

Attractive benefits and incentives

Building expertise through cuisine diversity

Energetic work environment

Qualifications

• Customer-oriented mindset.
• Strong interpersonal skills.

Responsibilities

• Serve food and beverages to guests.
• Provide excellent customer service.
• Assist in managing the cashier and other operations.

Skills

Customer-oriented

Excellent interpersonal skills

Job description

Description

Surrey Hills Grocer is an expanding brand that aims to be the most authentic Australian destination grocer by bringing honest-to-good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.

On top of the Australian cafe and restaurant concept, we also have Spanish, Taiwanese and Japanese restaurant concepts.

As a service crew member, you will assist in serving drinks and food. You will also be expected to manage the cashier and assist in other grocer operations whenever necessary.

Depending on the shifts provided, you will also be assisting in front-of-house operations to setup, and close the space of our outlet, ensuring that proper hygiene standards are met.

Full Time Service Crew

Job Description

To support the outlet manager in running the operation, including but not limited to:

• Provide service according to procedures and standards established by Outlet In-Charge

• Serve food and beverages to guests

• Provide excellent customer service to guests by attending to their needs

• Being a responsible and independent individual with the ability to upkeep the standard of service at our various restaurant concepts

• Ability to solve problems according to situation in hand with great crisis management skills.

• Enhance customer loyalty

What you can expect to gain from the job:

• Staff Meals and Discount across all outlets

• Attractive benefits and incentives

• Building expertise through cuisine diversity and inclusivity

• Working in a energetic environment!!

Pre-requisites:

• Customer-oriented

• Excellent interpersonal skills

Positions available: Assistant Outlet In-charge, Team Lead, Service Ambassador